Senior Solutions Engineer (United Kingdom, Ireland)Shopify • London, England, United Kingdom
Senior Solutions Engineer (United Kingdom, Ireland)
Shopify
- London, England, United Kingdom
- London, England, United Kingdom
Über
About the Role At Shopify, we believe in making commerce better for everyone, from entrepreneurs to enterprise brands. We provide scalability, reliability, and flexibility to help merchants grow and evolve their businesses.
Alongside Sales, our Solutions teams collaborate with brands like Gymshark, Jigsaw, and Lloyds Pharmacy, helping them develop and execute their commerce strategies—whether that involves expanding brick‑and‑mortar operations, building e‑commerce businesses, adopting our Retail solutions, or leveraging Shopify Payments to scale.
As a Retail Solutions Engineer, you’ll drive the technical solutioning for new business and cross‑sell opportunities, build proofs of concept, lead demonstrations, and enable our sales and partner teams to showcase how merchants can accelerate growth with Shopify Retail.
We are revolutionizing how we work and partner with merchants by operating in a fully distributed, work‑from‑home, digital‑by‑default environment.
Qualifications
Minimum 3 years of experience in Solutions Engineering, Pre‑sales Consulting, Agency Consulting, Commerce Operations, or Retail Operations
Solid understanding of cloud‑based technologies, SaaS, and PaaS fundamentals
Solid understanding of technical strategy related to operating and growing commerce businesses
A solutions mindset—our largest merchants often custom‑build solutions to achieve ambitious goals
Passion for collaborating in a team‑selling environment and sharing expertise
Strong troubleshooting and analytical skills with a drive to tackle challenges head‑on
Personable video‑conference presence with confidence and the ability to control the virtual room
Strong time‑management and prioritization skills to support multiple concurrent client requests
Ability to thrive on change, work well as part of a team or individually, and adapt in a global, matrixed organization
Professional working proficiency in German, Italian, or French
Preferred Qualifications
Strong API knowledge (REST and GraphQL) for back‑office integrations
Experience with retail solutions such as Shopify POS, Lightspeed, Vend, ePos, and more
Solid understanding of retail operations: inventory management, warehouse operations, omni‑channel retail operations (BOPIS, Click & Collect, Local Delivery), multi‑location fulfillment
Projects, Activities & Expectations
Qualify and close deals from a technical requirements perspective with Sales and partner agencies
Engage with clients through requirements discovery and strategic consulting sessions
Create customized product demos and proofs of concept for virtual or on‑site client demonstrations
Become an expert on Shopify’s application ecosystem and integrations
Align with Product and R&D teams on future roadmaps and provide feedback on released features and client trends
Mentor and coach the sales team on technical aspects of Shopify Retail
About You
Care deeply about improving commerce for everyone
Excel by seeking professional and personal hyper‑growth
Can keep up with an unrelenting pace
Are resilient, resourceful, and thrive on ambiguity and change
Bring critical thought and strong opinion
Use AI tools reflexively as part of your core workflow
Embrace differences and disagreements to move projects forward
Work digitally first for daily work
If you’re interested in shaping the future of commerce,
click the “Apply now” button
to submit your application.
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Sprachkenntnisse
- English
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