QA Automation EngineerSMG - Service Management Group • London, England, United Kingdom
QA Automation Engineer
SMG - Service Management Group
- London, England, United Kingdom
- London, England, United Kingdom
Über
We’re looking for a QA Analyst to join our Engineering team and ensure the quality, usability, and reliability of our software. You’ll execute manual and automated tests, identify and track defects, and collaborate with developers, product, and design teams to build a strong culture of quality. This is an excellent opportunity for someone eager to grow in QA and expand into test automation and CI/CD practices. Why You’ll Love It Here
You’ll be the face of the product in the market, shaping deals and shaping the roadmap. You’ll work hand-in-hand with leadership in both Sales and Product. Every day will be different—and every day you’ll have a chance to make a direct impact on our growth. We value speed, creativity, and collaboration over bureaucracy. What You’ll Do
Execute manual and automated test cases to ensure software quality. Identify, document, and track defects using tools like JIRA. Collaborate with developers to resolve issues quickly. Contribute to test planning and strategy to improve coverage and effectiveness. Perform regression testing when new features are released. Maintain accurate test documentation, including test plans, cases, and reports. Work closely with cross-functional teams to promote a strong quality culture. Expand your QA expertise under mentorship, including automation and CI/CD integration. What You’ll Bring
2–3 years of QA or test automation experience (internships and projects count). Proficiency in manual testing, bug tracking, and regression testing. Familiarity with tools like Selenium, Cypress, Playwright, or similar. Strong attention to detail and excellent documentation habits. About SMG
SMG is a global leader in unified experience management and CX solutions, including employee experience management platforms and XM market research. Ready to grow your QA career and help shape the future of customer and employee experience? Join us at www.smg.com. SMG is a leading experience management (XM) provider, serving restaurants, retailers, and other multi-location consumer businesses by changing how brands act on customer + employee insights. With a rich 30-year history, SMG is uniquely pairing an enterprise software platform with professional services to help brands generate new revenue, grow existing revenue, reduce detractors, and drive operational efficiencies. And with our 2024 acquisition of Bulbshare, we also help the world’s leading organizations grow through real-time customer collaboration by building mobile-first customer communities in over 30 markets worldwide, enabling clients to collaborate with consumers quickly and effectively for insights, ideation, and advocacy. We offer our talent
Work hard, have fun environment – We work hard to deliver a fulfilling, exciting workplace environment for each SMG employee. Our teams are composed of smart, talented, curious people who love a good challenge. Values-driven culture where we connect, collaborate & co-create. Remote-first company (fully remote). Unlimited PTO. Tech provided. A diverse, experienced, and supportive team. SMG is proud to be an equal opportunity employer that celebrates diversity and creates an inclusive environment where everyone can thrive. We are an equal opportunity employer. We celebrate diversity and create an inclusive work environment in which all our colleagues experience belonging, have their unique needs respected and met, have equal access to opportunities and resources, and feel fully engaged to contribute to the company’s success. Employment type
Full-time Seniority level
Entry level Ready to grow your QA career and help shape the future of customer and employee experience? Join us at www.smg.com.
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Sprachkenntnisse
- English
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