manager, IT (information technology) implementationTD Bank • London, England, United Kingdom
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manager, IT (information technology) implementation
TD Bank
- London, England, United Kingdom
- London, England, United Kingdom
Über
TD Bank
Job Details
Work Location: Mississauga, Ontario, Canada
Hours: 37.5
Line of Business: Technology Solutions
Pay Range: $91,200 - $136,800 CAD (Positive Pay Premium may be reassessed annually)
This role is temporarily eligible for a pay premium above the posted salary range that is reassessed annually.
Department Overview
Colleague and Customer Assistance is a segment under TD's CBTS Canadian Banking Technology Solutions division. Teams such as Contact Centre, ATM and Customer Assistance have come together to support the Shared Services mandate.
Our Goals:
Bring innovative solutions to the market
Bring an integrated solution capability with comprehensive digital experience to help drive the right customer experience while protecting our customers' interests
Provide legendary customer experience
Enhance our core capabilities to better protect our customers
Job Overview
Manages / leads a team of technology development / design professionals in providing a range of application or system solutions for the ATM technology team, ensuring all technology standards are met and business objectives are achieved. Also provides technical leadership and guidance beyond own team.
Key Accountabilities
Responsible for leading development team and the delivery of development solutions and component / unit testing efforts
Responsible for team's L2 and L3 support of selected applications
Work with LOB TS partners to develop the content of overall development / solutions design deliverables and ensure project estimates account for all activities in the project scope, including project management and application development, software quality assurance reviews
Ensure all requirements, project plans, and changes to commitment are communicated to all affected team members
Coordinate with relevant stakeholders to support / develop sound business cases with an ongoing focus on reusability, scalability, innovation and enterprise-wide solutions
Oversee and manage escalated issues to ensure resolution or redirect as appropriate
Act as an escalation point for all risks and issues affecting the development team, and for working to define and implement mitigation strategies
Ensure full compliance with well-defined enterprise technology delivery practices and standards and project management disciplines by ensuring that recognized system development and project management processes, discipline and controls are consistently applied
Control change to development project scope through accepted change management processes, impact assessment and documentation
Responsible for delivering in line with financial forecast/plan, and achieving benefits targets as defined for Application Development teams
Manage and track costs in line with investment governance to deliver agreed outcomes and service-level within budget
Oversee demand management and project intake process, ensuring the development team can deliver on intake requirements
Location and Compensation
Location: London, ON
Work location: On site
Salary: $42.41 to $96.63 per hour
Terms of employment: Permanent, full time
Starts as soon as possible
Vacancies: 1
Advertised until
2026-01-24
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Sprachkenntnisse
- English
Hinweis für Nutzer
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