Pre-Sales Customer Solutions Engineer - Global Legal Tech SaaS. RemoteVoiceWorks • Birmingham, England, United Kingdom
Pre-Sales Customer Solutions Engineer - Global Legal Tech SaaS. Remote
VoiceWorks
- Birmingham, England, United Kingdom
- Birmingham, England, United Kingdom
Über
About the Role The Pre‑Sales Customer Solutions Engineer is a technical powerhouse within our Sales Team. You’ll dive deep into customer challenges, translate complex ideas into clear, compelling solutions, and shape how every firm you engage with succeeds.
Key Responsibilities
Collaborate with Sales to craft and deliver unforgettable demos.
Translate customer challenges into tailored solutions using Actionstep’s platform.
Build confidence and drive meaningful adoption through live presentations.
Provide accurate technical expertise during pre‑sales stages.
About You – Key Strengths
Excellent communicator with customers and internal teams.
Strong relationship builder—personable, empathetic, customer‑focused.
Curious, eager to learn, and stays current with technology trends.
Proactive problem‑solver and quick to learn new technologies.
Essential Experience & Qualifications
Bachelor’s degree (or equivalent) in a relevant field.
Proven experience in sales engineering or technical pre‑sales in tech.
Strong communication and presentation skills; able to explain complex concepts to all audiences.
Strategic thinker with strong problem‑solving abilities.
Willingness to travel for on‑site customer work.
Comfortable using Office 365.
Desirable
Experience with Salesforce.com.
Knowledge or exposure to the legal industry.
Personal Skills & Competencies
Ability to work independently and as part of a team.
Strong multitasking and workload management skills.
Effective time‑management practices.
Excellent communication and interpersonal skills.
Team‑oriented and collaborative mindset.
Benefits & Perks
Competitive salary and bonus opportunities.
Flexible working and unlimited leave.
Pension contributions.
Private medical, dental and life insurance.
Socials, lunches and team‑building events.
Outstanding office in Kings Cross with free barista‑made espresso and free beer on tap.
Relaxed and friendly team culture.
Fantastic training and development opportunities.
Location & Travel Remote, with occasional travel as required.
Apply Now We look forward to hearing from technologists who are passionate, curious, and ready to drive growth for law firms worldwide.
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Sprachkenntnisse
- English
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