Consultant, Business Analyst - Insurance Operations & Domain Solutions, Technology & TransformationACCA Careers • London, England, United Kingdom
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Consultant, Business Analyst - Insurance Operations & Domain Solutions, Technology & Transformation
ACCA Careers
- London, England, United Kingdom
- London, England, United Kingdom
Über
Consultant, Business Analyst – Insurance Operations & Domain Solutions, Technology & Transformation
role at
ACCA Careers
Overview Our insurance clients engage us to solve their most complex problems, helping them to shape and deliver a strategy in response to new competition, the increased focus on the Digital environment, and the rise of the number of InsurTechs revolutionising the competitive landscape.
Job Description As a Business Analyst Consultant, you will be a key member of our Insurance Operations & Domain Solutions team, working alongside experienced consultants and gaining exposure to a diverse range of projects. You will have the opportunity to apply your existing industry knowledge and consultancy skills, while developing your expertise in insurance technology and transformation. You will work with market‑leading teams from Deloitte to deliver value to our clients across the full delivery lifecycle, from strategy and proposition definition to detailed operations and tech design, and be part of engineering and implementation teams to deliver for our clients.
Responsibilities
Support the elicitation and documentation of business requirements through participation in workshops, interviews, and document analysis.
Assist in the analysis and documentation of "as‑is" business processes and systems, contributing to the identification of areas for improvement and automation.
Support the definition of "to‑be" business processes and system capabilities, working within established frameworks to ensure alignment with client objectives.
Contribute to the development of functional specifications and user stories, working with senior team members to guide the development and testing of technology solutions.
Assist in the creation of test cases and test scripts, and participate in testing activities to ensure the solution meets requirements.
Collaborate with technical teams to communicate business requirements and support solution design and implementation.
Support the development of training materials and assist with training sessions for end‑users on new systems and processes.
Contribute to the creation of client presentations and reports, working with senior team members to effectively communicate project findings and recommendations.
Participate in business development activities, such as supporting proposal writing and client presentations, to gain exposure to practice growth initiatives.
Actively engage in internal practice development initiatives, contributing to the team's growth and development.
Qualifications
Experience working as a Business Analyst in the insurance industry or a related field.
Exposure to one or more of the following areas: General Insurance, London Markets, or Life & Pension.
A foundational understanding of insurance business processes and systems.
Experience in supporting the elicitation, analysis, and documentation of business requirements.
Basic understanding of key insurance business processes within a specific Line of Business.
Experience in assisting with the development of functional specifications and user stories.
A demonstrable interest in emerging technology and trends in insurance and financial services.
Strong communication skills and the ability to work effectively within a team.
Proficiency in Microsoft Office Suite, particularly PowerPoint and Excel, with a developing ability to create presentations and analyse data.
Understanding of risk awareness and mitigation principles within a professional setting.
Preferred
Experience supporting (consulting) bids, e.g. responding to RFI/RFP, and developing industry relationships.
Industry certifications such as Business Analysis certification (Foundation / Practitioner / Professional / Consultant) from British Computer Society, International Institute of Business Analysis (IIBA), Project Management Institute (PMI) Professional in Business Analysis (PBA), or equivalent.
Experience in implementing AI‑driven solutions within the general insurance lifecycle (e.g., claims automation, fraud detection, risk assessment). Highly desirable.
Seniority level Entry level
Employment type Full‑time
Job function Research, Analyst, and Information Technology
Industries Insurance
Benefits & Culture Deloitte drives progress by investing in outstanding people and building teams of future thinkers. We offer hybrid working in London with flexibility through local office, virtual collaboration spaces, client sites, and remote work. Our culture focuses on inclusion, collaboration, and measurable impact. We provide world‑class development and support wellbeing and professional growth.
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Sprachkenntnisse
- English
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