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Inside Sales Executive
Air Liquide
- Birmingham, England, United Kingdom
- Birmingham, England, United Kingdom
Über
Delivering Gas Solutions To The British Industry.
Energas is a key part of the Air Liquide Group presence in the UK. Energas are a leading service provider of cylinder gases to a variety of industry sectors in the UK, delivering a local and personal service, combined with global quality products and expert technical support. Energas supply a comprehensive range of cylinder gases to suit the needs of industry from stock. All of our cylinder gases are available in a variety of sizes, ranging from small portable cylinders through to high capacity cylinder packs.
For over 60 years we have provided the best industrial gas supply and service, we continue to strive to exceed our customer’s expectations every day.
We pride ourselves on offering a responsive, high quality and local service.
How will you CONTRIBUTE and GROW? We are offering an exciting opportunity to join our highly successful Inside Sales Team and work primarily on (but not limited to) our Medical Gas business. You will contribute heavily to meeting sales targets in specified market areas as well as managing a portfolio of existing accounts.
The primary mission of an Inside Sales Executive is identifying and acquiring new customers over the phone or via digital leads, accelerating our business development and customer touchpoint capacity. The Inside Sales Team will generate leads and sign customers in specific geographies as well as up-selling and cross-selling to dormant accounts.
The secondary mission is to manage a portfolio of existing/dormant customers: to minimize customer churn, contribute to an enhanced Customer Experience, renew contracts, to expand existing business and own and bring any customer queries to resolution.
Responsibilities
Customer Acquisition: Receiving, generating and assessing leads
Establishing initial contact
Confidently presenting offers
Raising quotations
Following up on leads
Closing deals and signing up customers
Reporting
Recording in the relevant company systems.
Customer Management: Proactive customer management
Maximizing customer experience
Resolving queries
Portfolio price management
Reporting
Recording in the relevant company systems.
Qualifications and Experience
Selling and negotiation skills, ideally telephone based
Excellent communication skills and telephone manner
Strong relationship building skills to ensure customer satisfaction
Able to work to defined sales targets
Medical / Healthcare background
Use of Salesforce CRM advantageous
Management and behavior skill
Positive, can do attitude with a willingness to adopt new ways of working
Able to work at a fast pace under limited supervision
Self starter with natural problem solving orientation
You will be working predominantly via telephone and video calls. Occasional face to face visits may be required to close a deal or visit a customer.
Training will be provided on our products, offers, market characteristics etc.
Company Culture Our Differences make our Performance. At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
Job Details
Seniority level: Entry level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Chemical Manufacturing
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Sprachkenntnisse
- English
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