Sales Support Administrator
Climb Global Solutions
- Highweek, England, United Kingdom
- Highweek, England, United Kingdom
Über
Sales Support Administrator
role at
Climb Global Solutions
in Ashburton (Office Based). This role offers a salary of £24,500-26,000 plus commission.
Are you a skilled administrator looking for an exciting new adventure? This is a fantastic opportunity to join our sales support and customer service department. You will be an important part of a high‑performing team that works closely with the sales teams and external customers. You will receive all the support you need to get up to speed and benefit from a training programme that will ensure you are successful.
About The Role As a Sales Support Administrator, you will be delivering excellent service to our customers and sales team. You will support the sales teams by carrying out the administrative functions of the sales order process, such as processing orders, sending renewal quotes, handling customer, publisher and internal queries and handling returns.
You will act as the first point of contact via phone and email, directing queries to the relevant department where necessary. The ideal candidate will thrive working in a high‑pressure environment to meet deadlines while maintaining high standards of accuracy and diligence. You will need to be able to switch between different tasks without losing concentration.
Key Responsibilities
Work in an organised way to help account managers with quoting, case building and other administrative tasks.
Handle incoming calls and emails, dealing with them appropriately.
Process and monitor orders.
Create accurate records, using attention to detail.
Work to deadlines.
About Us Climb Channel Solutions UK sells software to resellers in the UK and across Europe, enabling them to provide software, services, and solutions to end users and businesses. We work with many leading global software publishers such as Microsoft, Quest Software, MindManager, Flexera, ManageEngine and more. Based in Devon, we are part of Climb Global Solutions (NASDAQ: CLMB) with offices in the USA, Canada, Amsterdam and the UK. We are an enthusiastic, technically‑led team at the cutting edge of new and exciting technology. We are customer‑focused and invest time in training and personal development to ensure we can solve our customers’ problems.
Benefits For You
Paid Training
Individual Personal Development Plans
Salary plus commission/bonus schemes
Sick Pay
Holiday Pay
Staff Referral Scheme
Personal Trainer
Yoga
Flexible Working Arrangements
Social Events/Fundraisers/Staff Parties
Life Assurance with MetLife
Employee Assistance Programme for you and your family
Medicash Health Cash Plan
About You You’ll have five GCSE level 4/grade C (or equivalent) and above, including Maths and English. Our most successful people are commercially minded, focused, supportive, pragmatic, and creative.
Good verbal and written communication skills in English.
Able to use own initiative when dealing with customers.
Able to prioritise and re‑prioritise during the day to ensure urgent tasks are completed.
Able to learn new systems and deal with complicated scenarios logically and strategically and know when to ask for assistance.
Friendly, reliable, with good attendance and timekeeping.
Problem‑solving and judgmental skills.
Remain calm under pressure.
Customer service skills.
Competent user of Microsoft Excel, Outlook and Word.
Experience of working in an office environment, handling telephone enquiries by phone and email.
Manage time effectively.
Able to work as a team.
Working Hours
37.5 hours (Full time)
Monday to Friday
Between 9am – 5.30pm
Salary and Location Salary: £24,500-26,000 plus commission. Location: Ashburton (Office Based).
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Sprachkenntnisse
- English
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