Sales Agent
Agria Pet Insurance Limited
- Aylesbury, England, United Kingdom
- Aylesbury, England, United Kingdom
Über
Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what’s best for pets. And we give back too – supporting hundreds of animal rescues, protecting over 100,000 rescued animals, and donating over £2m to animal charities.
We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK’s Best Workplaces™ in 2023, 2024 and again in 2025, hold the top 4 slots on Which? Best Buy pet insurance and are proud to be the only carbon‑negative pet insurer in the UK.
The Role: We’re looking for a motivated and results‑driven Sales Agent to join our busy team here at Agria Pet Insurance.
Handling inbound and outbound calls, you’ll be providing quotations to both existing customers and warm leads.
This role will suit a determined and tenacious individual who has experience of working in a similar role within a Contact Centre, preferably in a regulated environment.
We have a hybrid approach to work and all attend the Aylesbury office every Wednesday.
The start date for this role is
Monday 12th January 2026
and you will be required to attend a two‑week in‑office induction when you start.
You must be able to commit to these arrangements and the start date in order to be considered for this role.
This is a full‑time role working 36 hours per week between 9:00 am‑6:00 pm Monday‑Friday on a rotating shift pattern.
This role offers a starting salary of £24,000 per annum with a realistic OTE of £30,000 to £32,000 per annum.
What you’ll be doing:
Dealing with inbound calls from customers to assist and provide quotations and policies for various insurance products
Making outbound calls to offer insurance quotations to existing customers and other warm leads
Making accurate, rapid cost calculations and providing customers with quotations
Ensuring customers are provided with the information they need to make an informed decision and purchase
Identifying customers’ needs, highlighting product features and benefits of policies
Maintain customer records and take telephone payments in compliance with security protocols
Utilising skills gained in training, closing sales using a consultative and confident approach
Regularly achieving sales, service and productivity targets
Respond to and follow up sales and/or service enquiries using appropriate methods of communication
Record and maintain accurate policyholder information using the in‑house computer systems
What we’re looking for:
Proven successful background in a sales role within a Contact Centre environment
Experience of selling within a regulated environment and used to following a script
The ability and determination to consistently over‑achieve on productivity targets
Effective questioning and listening skills
Computer literate (MS Office) with keyboard skills
Precise comprehension and ability to communicate clearly in both verbal and written form
What we offer:
Competitive commission structure
25 days annual leave which increases with service, plus bank holidays
Opportunity to buy/sell up to 5 days annual leave per calendar year
Pension and Life Assurance scheme
Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount
We aim to support the health and wellbeing of all our colleagues so you’ll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace
Any personal data that you provide to us will be used for the sole purpose of processing your job application. This information will be kept for up to 6 months from the date that it is received on the basis of our legal obligation under employment law.
If you have not heard from our careers team within two weeks, please assume on this occasion your application has been unsuccessful.
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Sprachkenntnisse
- English
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