After Sales ManagerCapitol-Invest - Société Immobilière de la région de Bruxelles • Cambridge, England, United Kingdom
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After Sales Manager
Capitol-Invest - Société Immobilière de la région de Bruxelles
- Cambridge, England, United Kingdom
- Cambridge, England, United Kingdom
Über
After Sales Manager
for a full‑time, permanent role. The position welcomes experienced candidates as well as younger or less‑experienced individuals who have the right mindset – full training can be provided.
Why Them They are a leading supplier of post‑harvest machinery solutions for the bulk vegetable industry. Known for innovation, quality, and exceptional customer support, they provide a fun, supportive culture and real opportunities for growth. Joining them means becoming part of an energetic, international team committed to world‑class service.
Benefits
Competitive Salary: £40,000 – £55,000 per annum, depending on experience
Holiday: 25 days plus bank holidays
Company car, private medical care through Vitality Health, 3% employer pension contribution (Smart Pension), strong development and career progression opportunities
About The Role As an
After Sales Manager , you will lead the growth and development of the company's service and parts business, ensuring outstanding customer experience and high‑performance service delivery. This is a highly customer‑focused, sales‑driven role that requires regular travel across the UK, Ireland, and Scandinavia, with flexible working hours based on customer visits and travel demands.
Main Duties And Responsibilities
Build strong customer and partner relationships across the UK, Ireland, and Scandinavia, ensuring exceptional after‑sales support.
Drive service performance, customer satisfaction, and continuous improvement of the company's service offering.
Work closely with service, sales, and marketing teams to align activities and enhance customer engagement.
Deliver on agreed KPIs, reporting progress and identifying opportunities for improvement.
Oversee service processes, including CRM use, ticketing, online parts ordering, and database management.
Support business development by identifying sales opportunities through service interactions and customer visits.
About You We expect a growth mindset, proactive and entrepreneurial approach, strong customer focus and a passion for performance. High energy, responsiveness, and solid problem‑solving abilities are essential, along with confidence using CRM systems, service ticketing tools, and online ordering platforms. You should demonstrate leadership potential, the ability to build strong customer relationships, and the flexibility to travel regularly and work outside standard hours when required, representing the company professionally on customer sites. A full UK driving licence is essential for this role.
If you have the relevant skills and experience for the
After Sales Manager
role, please apply by forwarding an up‑to‑date CV as soon as possible. We look forward to hearing from you.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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