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Lv1 NOC Engineer
Indigo
- Wales, England, United Kingdom
- Wales, England, United Kingdom
Über
Lv1 NOC Engineer
role at
Indigo . Are you passionate about network operations and ready to kick‑start your career in a fast‑paced, global environment? Indigo is looking for a 1st Line NOC Engineer to join our Network Operations Centre team. This is your chance to work with cutting‑edge technology and play a key role in keeping mission‑critical networks running smoothly.
What You’ll Do
Act as the first point of contact for network incidents and service requests.
Monitor network performance and elevate issues to Level 2/3 teams when required.
Provide exceptional customer support and ensure timely resolution of incidents.
Maintain accurate documentation and adhere to operational processes.
What We’re Looking For
Strong interest in networking and telecommunications.
Experience working with demanding customers in a global NOC environment.
Proficiency in trouble ticketing systems and incident management workflows.
Excellent troubleshooting and problem‑solving skills.
Ability to work in a 24/7 shift environment.
Great communication skills and a proactive mindset.
Why Join Indigo?
Be part of a global leader in network solutions.
Gain hands‑on experience with advanced technologies.
Competitive salary, benefits, and career development opportunities.
Seniority level
Associate
Employment type
Full‑time
Job function
Information Technology, Customer Service, and Engineering
Industries
Telecommunications
Location: Bristol, England, United Kingdom
2 weeks ago
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Sprachkenntnisse
- English
Hinweis für Nutzer
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