Sales and Service Manager
Clarksoutlet
- Wales, England, United Kingdom
- Wales, England, United Kingdom
Über
Job Description Posted Monday 29 December 2025 at 00:00
About the Role We are looking for a reliable and enthusiastic
Assistant Store Manager
to support the Store Manager in leading our retail team and driving daily operations. This role is a blend of leadership, customer service, and operational management. The ideal candidate is a hands‑on leader who can step in wherever needed to ensure the store runs smoothly and meets performance goals.
Key Responsibilities
Assist the Store Manager in overseeing daily store operations, including opening/closing procedures, merchandising, and cash handling
Support the Store Manager in achieving sales targets, KPIs, and profitability goals
Supervise, coach, and motivate staff to deliver exceptional customer service
Help manage employee scheduling, training, and performance evaluations
Ensure compliance with company policies, health and safety standards, and loss prevention practices
Handle customer inquiries and complaints professionally to ensure a positive shopping experience
Monitor inventory levels, assist with stock replenishment, and maintain visual merchandising standards
Step in as acting Store Manager when required
Qualifications
Previous experience in retail leadership, supervisory, or keyholder roles preferred
Strong interpersonal and communication skills with the ability to lead and inspire a team
Solid organizational and problem‑solving abilities
Comfortable working in a fast‑paced retail environment
Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools
Flexible availability, including evenings, weekends, and holidays
What We Offer
Competitive pay
Opportunities for growth and career development
A supportive and team‑oriented work environment
About Clarks Two brothers, a small town, and shoes that changed the world. Based in Somerset, England, Clarks has redefined shoemaking since its foundation in 1825, when James and Cyrus Clark made a slipper from sheepskin off‑cots and forever transformed the future of footwear.
Sparking revolutions and defining generations, our archive of over 25,000 shoes includes the inimitable Clarks Desert Boot™ and Clarks Wallabee™. And every pair we design today uses the same ground‑breaking combination of invention and craftsmanship that started it all.
Progress is woven into our DNA. Whether we’re pioneering cutting‑edge comfort technologies, championing social change, or working on trailblazing collaborations with cultural icons and KOLs, we’re always striding forward.
Join us in 2025 as we celebrate 200 years of giving people the freedom to move comfortably, proudly commemorating our legacy of craft, innovation, and impact – and looking boldly ahead, too.
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Sprachkenntnisse
- English
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