Customer Service & Operations Support (BAC)

Join Our Team as a Branch Administrative Coordinator!

Are you a detail-oriented multitasker with a knack for keeping things running smoothly? Do you thrive in a dynamic environment where your organizational skills and proactive approach make a real impact? If so, we want you to be our next Branch Administrative Coordinator (BAC)!

• Be the Backbone: You'll play a pivotal role in ensuring our branch operations run like a well-oiled machine.
• Client Champion: Manage client tickets, handle service requests, and maintain accurate records in our CRM.
• Support Hero: Provide essential support to our technicians and branch management, ensuring customer satisfaction and operational success.

• Service & Technician Coordination:
  • Assign client tickets to technicians and assist with mapping, routing, and scheduling.
  • Handle incoming service requests via phone, email, or online portal.
  • Review daily reports, batch tickets, and ensure quality control.