Contracts Administrator, Academic (Contract)

Henry Schein One (HSOne) is the global leader in dental management, analytics, communication and marketing software. We deliver innovative dental software and services, combined with expert business coaching, to help connect dental technology so it works as one. When technology connects, more data is shared, more tasks are automated, and more work gets done. Most importantly, dental professionals have more time to focus on providing a quality experience for their patients. In fact, one connected practice management system simplifies each step of the patient experience - from first contact and scheduling to clinical treatment and billing, to ensuring loyalty and recurring care.

Exan Software has over 20 years of experience developing and supporting software in dental markets in Canada and throughout the world. As part of Henry Schein One, Exan’s products support the Canadian Dental Practice Management and Global Academic-Dental markets. Our on-premise products are well established with strong customer loyalty while our cloud product customer base is growing every year.

Location: Surrey office near Guildford Mall
Pay Rate: $40-50 per hour
Contract Period: 6-month contract with potential for full-time conversion

The Contracts Administrator, Academic plays a critical role in supporting enterprise-level sales, renewals and partnerships for the Henry Schein One Academic team. In this role, you will manage our queue of legal and compliance requests from internal teams and customers and coordinate with our legal counsel and information security teams to fulfil those requests. This position requires strong attention to detail, excellent organizational skills, and the ability to collaborate across multiple departments including Legal, InfoSec, Sales, and Operations.

• Review enterprise client agreements, business associated agreements, amendments, and related documentation.
• Maintain accurate records of contract versions and customer renewals.
• Manage internal legal and information security inquiries using a playbook provided by legal counsel.
• Collaborate with internal stakeholders to prioritize legal and compliance requests and timelines.
• Provide guidance to internal teams on usage of appropriate contract templates.
• Update documentation as instructed by Legal and Compliance teams.
• Support governance, risk, and compliance (GRC) initiatives, including audits and internal assessments.
• Assist in maintaining customer-facing compliance documentation for enterprise clients.
• Facilitate communication and coordination between Procurement, Legal, InfoSec, and other internal teams to resolve legal & compliance issues.
• Identify potential legal and compliance risks and Escalate as needed.

• Bachelor's degree in Business or related field.
• 3+ years in operations and contract management within a software or technology company.
• Familiarity with enterprise SaaS/software customer and partnership agreements.
• Strong organizational and project management skills.
• Detail oriented with strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office Suite.
• Experience with Salesforce and project management tools an asset.

We strive to make our process as simple as possible while still providing opportunities for us to learn about each other.

1. Intro/screening call with our Recruitment Team
2. Short online behavioral and cognitive assessment via the Predictive Index
3. Virtual Interview with Hiring Manager
4. Onsite panel technical interview

At Henry Schein One, hiring is always human first: every application is personally reviewed, every interview is human-to-human, and we only use AI tools to support listening and accuracy, never to replace real connection.