Veeam SME – Consulting & Technical Enablement

Join to apply for the Veeam SME – Consulting & Technical Enablement role at iVedha Inc.

iVedha Inc. is a global AI‑first digital transformation company with over 25 years of excellence. Powered by the iVedha Fabric – our AI‑native operating system, we unify cloud, data, AI, security, and people to deliver measurable, resilient outcomes. Our expertise spans Agentic AI, Generative AI, Cloud Engineering, Cybersecurity, Data Modernization, Application Transformation, and Talent Enablement.

Join our team of forward‑thinking innovators shaping the future of intelligent enterprises, where automation, observability, and AI‑driven quality assurance redefine delivery velocity.

iVedha Inc. is looking for a seasoned Veeam Subject Matter Expert who can support our consulting engagements end‑to‑end. The primary focus of this role is hands‑on Veeam delivery, troubleshooting, design guidance, and customer enablement.

In addition to the core SME responsibilities, the role includes creating supporting technical documentation and training material where needed for internal teams, partners, and customers.

• Deploy, configure, and optimize the Veeam Availability Suite across various customer environments.
• Lead backup architecture reviews, capacity planning, and best‑practice implementations.
• Troubleshoot performance, configuration, and integration issues related to Veeam, VMware, storage, and networking.
• Guide customers on data protection strategy, DR workflows, and operational readiness.
• Stay updated on new Veeam releases, features, and ecosystem changes.
• Work directly with clients to understand requirements and provide technical recommendations.
• Support pre‑sales conversations with solution walkthroughs and technical validation.
• Collaborate with delivery teams and SMEs to ensure projects run smoothly and deliver expected outcomes.
• Take ownership of technical escalations and field‑level challenges.

• Create practical technical documents such as runbooks, configuration guides, checklists, and internal notes.
• Contribute to training decks or short reference materials to support onboarding and partner enablement.
• Translate complex Veeam concepts into simple, usable instructions for operational teams.

• Work with consulting, sales engineering, and product teams to align on customer needs.
• Ensure technical accuracy across documentation and solution delivery.
• Provide occasional internal knowledge‑sharing sessions for teams working on Veeam‑related engagements.

• Strong communication and customer‑facing skills.
• Ability to manage tasks independently and adapt to changing project priorities.
• Maintain a high level of professionalism, accuracy, and ownership.

• Hands‑on Veeam SME experience (must have).
• Strong background with VMware, Hyper‑V, storage, and virtualization fundamentals.
• Experience supporting consulting engagements or professional services.
• Solid troubleshooting and diagnostic skills across compute, network, and storage layers.
• Ability to produce clear, useful technical documentation when needed.

• VMware Certified Professional (VCP) – preferred
• Microsoft Certified Professional (MCP) – preferred

• Bachelor’s degree in Computer Science or related technical field preferred; OR adequate hands‑on experience aligned with the role.

Mid‑Senior level

Full‑time

Engineering and Information Technology

IT Services and IT Consulting