Senior New Accounts Administrator

*Contract until October 30, 2026*

JOB STATEMENT:

Reporting to the Manager, New Accounts, Estates and Registered Products and working in a fast-paced environment, the Senior New Accounts Administrator is responsible for all processes and procedures related to the operation of new accounts. This highly motivated and energetic candidate must ensure all requests and inquires from advisors, clients and head office are processed accurately and in a timely manner according to the established service level agreements and that respective control accounts are reconciled by the established deadlines.

RESPONSIBILITIES:

• Managing day-to-day relationship with internal and external clients;
• Identifying different types of accounts and updating accordingly based on regulatory requirements;
• Processing of various account opening types, and NFU’s in a timely manner;
• Acting as main contact point for advisors and assistant and assist with inquiries and issue resolution;
• Providing assistance to IA’s and their assistants in terms of documentation requirements when processing rejections for incomplete documentation;
• Identifying and verifying Data on core system as well analyzing and disseminating all incoming email requests received in the New Account inbox to team members;
• Monitoring reports for related system bugs related to statements and confirms, correct accounts to avoid statement issues;
• Updating and maintaining spreadsheets for transitioning advisors;
• Working on initiatives and identify gaps for process improvement and efficiencies; and
• Handling other duties as assigned.

QUALIFICATIONS:

• Post-secondary education and/or a minimum of 2 years in New Accounts administration and processing environment
• Deep understanding of KYC, NCAF, Fatca/CRS/QI documentation and application to system, along with ensuring compliance to regulations
• Excellent communication and organizational skills
• Excellent attention to detail, and problem solving skills
• Ability to work independently as well as in a team environment
• Knowledge of Dataphile, INFORM onboarding system

COMPENSATION:

Commensurate with experience

If you are interested in applying for this position, please forward a cover letter and resume in confidence to

Worldsource is committed to accessibility in employment and to ensuring equal access to employment opportunities for candidates, including persons with disabilities. In compliance with AODA, Worldsource will endeavour to provide reasonable accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to disability during the recruitment process, please notify the hiring manager upon scheduling your interview. We thank all applicants for their interest but only those selected for an interview will be contacted.