Canada Chief Compliance Officer

AIG Canada is part of American International Group, Inc. a global insurance organization providing insurance solutions that help businesses and individuals in approximately 200 countries and jurisdictions through AIG operations and network partners.

For over 50 years, AIG Insurance Company of Canada (AIG Canada) has been a national leader of insurance solutions within Canada. AIG Canada provides a wide range of business and consumer products through a large network of independent brokers.  With a workforce of approximately 430 dedicated insurance professionals, AIG Canada prides itself upon our innovative insurance products, underwriting expertise, and exceptional claims service.  We are headquartered in Toronto, with additional offices in Vancouver and Montreal.

About the role:

Reporting directly to the Chief Compliance Officer – Americas Region, the Canada Chief Compliance Officer ("CCCO") will ensure AIG Canada's compliance with internal policies and procedures, and applicable laws and regulations. The CCCO will work with multiple business lines within AIG Canada. 

Responsibilities

·       Provide Quarterly reporting to the AIG Canada Board of Directors

·       Oversee the Regulatory Compliance Management framework, which includes coordinating periodic reviews, assessments and testing of the compliance controls throughout the company. 

·       Serve as the Complaints Officer in review of escalated customer complaints

·       Provide support on Privacy issues

·       Oversee annual Market Conduct Audits and annual SABs/UDAP audit

·       Participate in the annual Compliance Risk Assessment Process

·       Manage B-10 annual reviews with Business/Function leaders

·       Manage Cancelled E&O notifications to Provincial Regulators

·       Respond to employee inquiries regarding compliance policies, standards and guidelines in areas including conflicts of interest, economic sanctions, anticorruption, records management, and the AIG Code of Conduct

·       Prepare and deliver training on various compliance topics

·       Assist with providing responses to regulatory inquiries and audits

·       Assist with Compliance Monitoring and Testing Reviews

·       Interpreting, implementing, and administering Compliance Policies, Procedures and practices to ensure proper risk mitigation for the business

·       Consults on new products and services to assist with incorporating compliance requirements

Qualifications:

• Bachelor's Degree – advanced degree strongly preferred

• Proven experience in the insurance or financial industry, preferably in Compliance, Legal, Risk Management or Internal Audit.

• Excellent attention to detail is required

• Ability to interact at all levels of the organization with strong organizational awareness.

• Excellent verbal and written communication skills, including public speaking/presentation skills and well developed listening and negotiation skills.

• Ability to understand law and regulation as it applies to the insurance industry.

• Knowledge of relevant Canadian and international financial industry legislation would be an asset

• Strong written skills with the ability to draft policies, manuals, and training materials

• Ability to work independently

• Strong problem-solving skills and the ability to proactively identify issues and recommend solutions

• Strong relationship management skills

A look at our benefits

At AIG, we have a 100-year legacy of working to make the world a better place.  And that begins with our employees. We're proud to offer a range of employee benefits and resources that help you protect what matters most – your health care, savings, financial protection, and wellbeing. We provide a variety of leaves for personal, health, family, and military needs. For example, the "Giving Back" program allows you to take up to 16 hours a year to volunteer in your community.

We also believe in fostering our employees' development and offer a range of learning opportunities for employees to hone their professional skills to position themselves for the next steps of their careers. AIG also has a tuition reimbursement program for eligible employees to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to   

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