Senior Manager, Software Engineering

Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, Zolo, and Flexiti Financial Inc., provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money. 
 
We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.
 
At QFG, we have a culture of innovation where technology serves people—both our team and our customers. We see AI as a collaborative and transformative enabler, and we are seeking forward-thinking individuals who can effectively integrate it into their daily work. The ideal candidate will be a catalyst for change, helping us use AI to create a more efficient and rewarding employee experience while also developing cutting-edge solutions that delight and serve our customers. Join us in shaping a future where AI empowers our team to do their best work and helps us deliver unparalleled customer experiences. 

This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.

What's in it for you as an employee of QFG?

• Health & wellbeing resources and programs 

• Paid vacation, personal, and sick days for work-life balance

• Competitive compensation and benefits packages

• Work-life balance in a hybrid environment with at least 3 days in office

• Career growth and development opportunities

• Opportunities to contribute to community causes

• Work with diverse team members in an inclusive and collaborative environment

We're looking for our next Senior Manager, Software Engineering. Could It Be You?

We are on a mission to democratize finance and empower investors through technology. As part of the Brokerage Technology group, you won't just be managing code; you will be building the foundational infrastructure that powers our internal efficiency and customer service excellence. We operate at the intersection of high-stakes finance and cutting-edge operational tech, delivering best-in-class applications that allow our internal teams to serve investors with speed and confidence.

We are seeking a strategic and forward-thinking Senior Manager, Software Engineering to lead a complex technology transformation. In this role, you will move beyond day-to-day coding to oversee the engineering members of multiple squads, focusing on high-impact modernization, cross-squad dependencies, and the integration of AI/ML capabilities.

The ideal candidate is an active thought leader who works closely with Product Management, Operations Leaders, and other key stakeholders to deliver robust, scalable systems. You will articulate the business value of technical debt reduction, drive architectural decisions (specifically Monolith to Microservices), and champion talent development, serving as a bridge between technical strategy and business mission.

Need more details? Keep reading…

In this role, responsibilities include but are not limited to: 

• Team Leadership: Strategically lead and manage the engineering team, fostering a culture of technical excellence, accountability, and psychological safety.

• Talent Development: Establish career development frameworks for the department, identifying high-potential individuals and creating specific growth opportunities, with a focus on upskilling the team in distributed systems and cloud practices.

• Coaching: Act as a hands-on technical coach to Team Leads and Engineers, championing initiatives to enhance engineering culture and promoting modern engineering practices.

• Vision & Motivation: Paint an engaging picture of future possibilities for the team, inspiring and motivating engineers through the transition from legacy systems to a modern, AI-enabled architecture.

• Change Management: Provide steady leadership during complex transitions, proactively managing stakeholder expectations and addressing resistance to ensure alignment across operational departments.
  

• Monolith Migration: Lead the multi-year strategy and execution plan for migrating the monolithic application to a resilient microservices and micro-frontend architecture.

• Data Strategy: Drive the strategic decoupling and breakdown of centralized databases into domain-bound databases to improve scalability, reliability, and service autonomy.

• AI/ML Integration: Establish the engineering pipeline (MLOps) and practices necessary to integrate ML/AI agents for process automation, directly contributing to reductions in customer service calls (CSS).

• Strategic Alignment: Ensure technology initiatives align with the broader Tech Strategy and serve as a competitive business edge by improving operational efficiency.

• Architectural Governance: Partner with Directors to make significant cross-team technical choices, defining high-level architecture and approving design patterns for broader systems.
  

• Product & Operations Partnership: Act as a key technical voice in the "product trio" (Product, Design, Engineering), ensuring technical feasibility and innovation align with user experience goals and operational SLAs.

• Value Articulation: Articulate the value of technology initiatives (specifically modernization and AI adoption) to stakeholders at all levels, persuasively rallying support and tailoring communication to win buy-in.

• Lifecycle Management: Lead development initiatives from initial bootstrap and prototyping phases through to production launch, specifically managing the roadmap to balance feature delivery with essential technical debt reduction.

• Reliability & Performance: Oversee the management and optimization of critical operational applications, ensuring high availability, system Uptime/SLA compliance, and scalability under heavy load.

• Process Optimization: Oversee the development and optimization of department-wide processes, ensuring they incorporate evolving governance best practices, IT policies, and MLOps principles.
  

So are YOU our next Senior Manager, Software Engineering? You are if you…

• Minimum 7+ years of progressive experience in web-based technologies and Software Engineering.

• Minimum 3+ years in people management, specifically managing high-performing teams.

• Degree, diploma, or equivalent directly related work experience in Computer Science or Engineering.

• Proven track record leading major architectural migrations (e.g., Monolith to Microservices) in a high-volume, production environment is required.

• Experience in enterprise-grade solutioning and digital financial services is highly preferred.
  

• Extensive experience in Cloud native development of Microservices , specifically using Google Kubernetes Engine (GKE) and other Google Cloud Platform components.

• Strong knowledge of front-end frameworks such as Angular and React Native, with specific expertise in overseeing Micro-front-end architecture.

• Familiarity with diverse data storage solutions including Google Cloud SQL, MongoDB, Redis Cache, and SQL Server.

• Understanding of event streaming and messaging architectures using Google Pub/Sub and Kafka.

• Proficiency with modern CI/CD pipelines and collaboration tools such as Gitlab, Jira, and Confluence.

• Understanding of MLOps principles and experience establishing engineering pipelines for AI/ML integration.

• Strong skills in application performance tuning and optimization.
  

• Advanced ability to identify potential stakeholders, analyze expectations, and work independently to manage relationships across the organization.

• Excellent interpersonal skills with the ability to remain calm under pressure and coach teams through change and ambiguity.

• Expertise in the full software development life cycle (SDLC), including design, configuration, integration, testing, quality assurance, and post-production support.

• Strong skills in risk mitigation and ensuring the scalability and maintainability of complex systems.

• Exceptional verbal and written communication skills, capable of translating technical concepts for business audiences.

Sounds like you? Click below to apply

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At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us. 

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review. 

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.