Massage (Winter 2025/2026)

Why join CMH? 
We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences – by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people–both employees and guests–who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens

Things that are important to us:

• Safety as a cornerstone.

• Share our passion – every day.

• Always act with integrity .

• We work as a team .

• Aim for best .

• Balance our social, fiscal, and environmental responsibilities. 

Things that are important to you:

• The opportunity to build lifelong friendships with staff and guests from around the world.

• Working for a company that stands behind its mission, vision, and values.

• An inclusive and rewarding company culture where employees are valued and supported.

• Explore and work at a world-class mountain destination.

• Enjoy meals created by culinary professionals that incorporate fresh, local ingredients.

• Work with hospitality professionals that take pride in providing a high-end guest experience.

• An opportunity to grow and learn in a work environment that promotes feedback and development.

• Discounts with brand partners and on CMH merchandise.

• Opportunities to heli-hike and heli-ski, as available.

CMH is honored to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, Sinixt, Carrier (Dakelh), and Stoney Nakoda Nations.
 

Position Title: Massage

Company Name: CMH Heli-Skiing & Summer Adventures

Reports To: Lodge Manager

Location of Work: Remote backcountry lodge in Valemount BC

Job Status: Full-time, Seasonal

FLSA Status: Non-Exempt

Date of Last Review: December 2025

Position Overview

The Registered Massage Therapist and/or Certified Spa Practitioner (RMT/CSP) is responsible for providing massage services to CMH guests, leading dynamic warm-up class each morning, and responsible for the daily upkeep of the spa area at the lodge. This person will work as part of a team and be highly organized, efficient, and able to work in a fast-paced environment.

This is a seasonal job opportunity. The CMH winter season runs from late-November until late-April. Rate of pay is based on a 10-hour day for guest exchange days, and a 5-hour day plus booked massage times and commissions on massage days. A typical schedule consists of 2 weeks on and 1 week off.  Food and accommodation is provided while on shift for staff joining our team.

Essential Duties and Responsibilities

• Lead a comprehensive and dynamic 30-minute warm up class, which includes a variety of movement patterns, on all mornings apart from a guest exchange day.
• Take full ownership of the spa & fitness facilities inclusive of the massage rooms and executing daily and weekly cleaning duties related to these spaces.
• Prepare massage rooms and ensure a calm and inviting environment.
• Manage the guest massage schedule including charge entry for completed massages.
• Assist the lodge team in the cleaning-up of meal services.
• Be actively involved in the cleaning of common spaces on exchange days to effectively prepare the lodge for incoming guests.
• Perform radio duty, as required, to support field operations.
• Willingness to assist other members of the lodge team as needed.
• Help support implementation of CMH health and safety initiatives.
• Help support implementation of CMH sustainability initiatives.
• Train, participate in and provide support, as required, during emergency response situations.
• Support guests and employees in the field program during area visits, as needed. 

Minimum Qualifications

• Minimum of 1000 hours of certified massage training with education documentation. This includes Certified Spa Practitioners with 800hours
• Food Safe Certificate, preferred.
• Experience working in a remote lodge, preferred.
• Background in luxury hospitality, preferred.

Competencies, Knowledge, Skills, Abilities, and Other Qualities

• Able to openly receive and act on feedback.
• Takes initiative and demonstrates the ability to make quick, informed decisions.
• Uses industry and company expertise to advance CMH's goals and values while enhancing the guest experience.
• Is inclusive of differences in people and perspectives to best serve employees and guests.
• A passion for customer service excellence and providing a high-end guest experience.
• Demonstrates integrity, discretion, and problem solving.
• Has demonstrated attention-to-detail, with accurate data-entry skills and abilities.
• Able to communicate in an effective and timely manner over the phone, in-person, and in written communication.
• Positive and collaborative working style with an ability to build meaningful relationships with key internal and external stakeholders.
• Proven ability to maintain confidentiality and professional working relationships with peers.
• Technical proficiency in Microsoft Office, as well as an ability to learn other relevant software platforms.
• Able to prioritize tasks in a complex and fast-paced environment with seasonal workload fluctuations and changing priorities.
• Confidence to interact with all levels of the company in a hub-and-spoke model in which many individuals are remote.
• Trustworthy, goal-oriented, respectful, and self-directed in completing the core functions of the role.
• Sees projects through to completion including follow-up on any identified issues.
• Strong sense of work ethic and accountability, with an ability to function well in a team environment and focus on team success.
• Effectively prioritize tasks, responsibilities, and goals; use goals to guide actions and create detailed action plans.

Working Conditions

This type of work setting is challenging and demanding.  Successful staff are intrinsically motivated by a passion for massage experiences in the backcountry and creating memorable experiences with our guests.

• This job is in a remote area of British Columbia.  Employees are required to find their own way to and from the lodge for work shifts which includes driving on logging roads.
• Able to lift, carry, or otherwise move and position up to 30 pounds occasionally.
• Manual dexterity to operate a computer and other common office equipment on a daily basis.
• This position will be required to work evenings, weekends and holidays based on the needs of the business.
• CMH is committed to developing a rich culture, a diverse workforce, and a healthy work environment in which every employee is treated fairly and respected. Each employee will contribute to the company's success while also having the opportunity to achieve their full potential as individuals.

Other Duties as Assigned

This position description is an overview of the scope of responsibilities for the role described above.  With the evolution of CMH, the responsibilities of this position may change, as may the details that are associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of CMH to be a positive influence on the transformation of our products and associated lines of business.

Compensation

Commissions for massages as well as a competitive daily rate will be provided starting at $ exchange days) based on skillset and experience, along with 4% vacation pay and potential opportunities to heli-hike and heli-ski, as available. Further details will be discussed in a personal interview.

Benefits and Perks:

• Health and dental benefits after 160 days.
• Group Savings Plan eligibility after 160 days.
• Paid personal/sick days.
• CMH Ski Pass Program.
• IKON Pass Benefits.
• Pro deal affiliations with Brand Partners.
• Opportunities to heli-hike and heli-ski, as available.

**CMH is an equal opportunity employer**