Workforce Management HRIS Analyst

You'll be the internal HCM/WFM configuration expert, translating evolving business needs into scalable, welldocumented configuration across scheduling, time & attendance, timeoff, and other workflows. You will improve visibility to labour management, simplify manager workflows, and strengthen data quality and compliance of our current state.

Key Responsibilities

• Configure and maintain scheduling, timekeeping, timeoff/accruals, and pay rules/premiums to support operational needs and compliance.
• Design and optimize workflows/forms and approval routing (e.g., status changes, requests), with appropriate audit trails.
• Define and manage roles/permissions and security profiles to ensure consistent access for managers and staff.
• Establish and maintain master data standards (jobs, positions, skills, locations) to enable accurate rules and reporting.
• Create and iterate on operational dashboards (e.g., schedule variance, exception/readiness, labor metrics) using available reporting tools.
• Coordinate data flows/integrations (imports/exports/APIs) with HRIS/Payroll/Practice systems; ensure reliable scheduling and time data.
• Document configuration decisions, change logs, and release notes; avoid clinic disruption through sensible change windows.
• Run a configuration intake and prioritization process (e.g., RICE/impact scoring), with weekly/biweekly cadence and clear SLAs.
• Lead testing and validation (use cases, edge cases, regression), and partner with Payroll/HR/IT on crossfunctional changes.
• Produce quick reference guides and taskbased training for managers; support adoption and reduce tickets.
• Provide Tier2 support for WFM configuration issues; track trends and propose preventive fixes.

Qualifications
Musthave

• 3–5+ years Dayforce or comparable HCM/WFM configuration experience (UKG/Kronos/Workday).
• Handson with workflows/forms, approval rules, roles/security, scheduling, timekeeping, timeoff/accruals, and pay policies/premiums.
• Understanding of compliance concepts (e.g., breaks/stat holidays, overtime rules) and auditability.
• Strong analytical and documentation skills; comfort with Excel and common reporting tools.
• Clear stakeholder communication across Operations, HR, and Payroll.

Nicetohave

• Dayforce certifications or formal module training (WFM/Payroll).
• Experience with data integrations (imports/exports/APIs), SSO, and user provisioning.
• Exposure to healthcare/clinic operations or multisite scheduling environments.
• Experience setting up CAB/governance and release management.

Competencies

• Systems thinking & configuration discipline
• Prioritization and delivery under changing demands
• Stakeholder partnership & change management
• Datadriven problem solving
• Clear documentation & training
• Process re-engineering or process improvement