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Über
We are seeking a highly experienced IT Consultant to provide strategic and hands-on technical support for a diverse client base. This role is ideal for a seasoned IT professional with 10+ years of progressive IT support experience, preferably within a Managed Service Provider (MSP) environment. The IT Consultant will act as a trusted advisor, delivering expert-level troubleshooting, infrastructure guidance, and technology solutions aligned with client business objectives. This position features local travel to the DC Metro/ Northern VA areas 1-2 times per week. Responsibilities:
Serve as a senior technical resource for clients, providing advanced troubleshooting and resolution for complex IT issues Deliver onsite and remote IT consulting services across multiple client environments Assess client infrastructure and recommend improvements related to performance, security, scalability, and cost optimization Design, implement, and support IT solutions including servers, networks, cloud platforms, and security tools Lead and support IT projects such as system upgrades, migrations, cloud transitions, and security initiatives Work closely with clients to understand business needs and translate them into technical solutions Act as an escalation point for Tier 2/3 support issues within an MSP environment Ensure adherence to SLAs, documentation standards, and best practices Maintain detailed technical documentation, network diagrams, and client configurations Provide mentorship and guidance to junior technicians when needed Stay current with emerging technologies, cybersecurity trends, and industry best practices $90,000 - $120,000 a year
Sprachkenntnisse
- English
Hinweis für Nutzer
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