Program Assistant

Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older adults. With a strong reputation for excellence in long-term care, community programs, and aging-in-place initiatives, Yee Hong is committed to supporting seniors in living with dignity, independence, and the best possible quality of life. At the core of its mission is a focus on compassionate, person-centered care tailored to the unique needs of diverse communities.

Yee Hong is one of the foremost providers of culturally appropriate senior care in the country, delivering high-quality resident experience and care to Chinese and other Asian seniors since 1994. The organization operates 805 long-term care beds and 308 seniors' apartment units, with an additional 224 long-term care beds opening in a new home by June 2026. In addition, Yee Hong offers four campuses of managed care, a hospice residence, and a wide range of community-based senior and caregiver support services. Through this comprehensive network, the organization serves more than 15,000 individuals annually across the Greater Toronto Area.

Program Assistant - Casual

Core Function:

Under the direction of the Program Manager/Program Coordinator, plans or participates in the planning of appropriate activities and providing high quality services to clients of the Day Program.

Qualifications:

• Diploma in Social Work or Social Services, health sciences, activation, or equivalent

• Experience in geriatric rehabilitation is essential

• Excellent customer service skills

• Ability to work independently and contribute effectively as a team player

• Computer literacy in Microsoft Office Suite

• Recent certification in C.P.R.

• Recent satisfactory Police Vulnerable Sector Screen result

• Fluency in English and ability to converse in Chinese

• Must be able to work across different Yee Hong sites as needed

Responsibilities:

• Under the overall direction of the Senior Coordinator/Program Coordinator, participates in the planning of appropriate activities for clients of the program

• Implements and ensures smooth operation of the activities in a safe, hygienic and supportive environment

• Provides timely and appropriate crisis intervention or behaviour management and ensures that the clients' physical, social and emotional needs are appropriately met

• Provides timely and appropriate support/information and referral/placement/outreach to clients/volunteers (as appropriate) to ensure that the clients/volunteers' social/ recreational/development needs are appropriately met

• Works closely with client and caregiver in ensuring appropriate design of care plan/program plan and ongoing monitoring of plan

• Ensures appropriate assessment, placement, matching and support for volunteers

• Provides effective guidance, training and support to the volunteers in the program

• Maintains up to date and accurate files, records and statistics on the program

• Maintains accurate record of fees and expenditures

• Complies with risk management policy for health and safety and infection control

• Keeps up-to-date with developments and best practices in the field

• Other duties as assigned

Physical Demands:

• Some lifting and transferring required

Posting End Date:

Starting Rate:

Salary Range:

INTERNAL APPLICANTS: PLEASE APPLY THROUGH THE JOBS HUB

Our people are our greatest strength and the core of our success. We invest in our employees' wellbeing and support their ongoing learning and development. We offer:

• Competitive total compensation package

• Multi-employer pension plan

• Professional development opportunities

• Ongoing learning and development

• Employee education assistance program

• Award winning corporate culture

• Safe, inclusive and supportive work environment

Yee Hong is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position. If contacted for this employment opportunity, please advise if you require any accommodation.

Successful applicants must provide a recent satisfactory vulnerable sector police reference check and medical clearance certificate.