Inside Sales Representative

Company Description:

Hot & Cold Supply is a Small-Business Manufacturer and Distributor in the Western Branch area of Chesapeake, Virginia. We serve commercial and industrial customers, with an emphasis on military end-users. We manufacture custom parts, temporary facilities, cable & hose assemblies, manifolds, industrial equipment & other products for the Department of Defense.

Processing Quote Requests:

• Inputting Quote Request into CRM
• Researching Products
• Reaching out to vendors via phone & email for price, availability, relevant technical specs, and quote status
• Calculating freight and logistics
• Drafting a quote for customers in a Point of Sales system
• Sending Quoting to Customers

Processing Orders:

• Verifying previous quotes from vendors
• Negotiating price, availability, and payment terms with vendors when appropriate
• Drafting Purchase Order Packets for Purchasing
• Tracking status of Purchase Orders
• Providing email and phone communication to customers on status of their Orders
• Setting up freight and logistics to customers
• Ensuring timely and successful delivery of Orders to customers

Customer Service:

• Explaining products, their applications, and specifications
• Problem solving for customers in a thorough, rapid, and efficient manner
• Maintaining customer relationships
• Continually expanding knowledge of role, products, industry, and customers

Qualifications:

• Bachelor’s Degree Preferred
• Previous Sales experience Required
• Previous experience with Government or DoD procurement preferred
• Excellent written and verbal communication skills
• Must be dependable, punctual, detail oriented, professional, display a good work ethic, and be a team player
• Strong computer skills including experience with Microsoft Office Suite, must have Moderate to Advanced Excel proficiency and be willing to demonstrate excel skills at time of interview
• Previous experience with Point of Sales and CRM systems
• Focused on self-education and capability growth in role
• Understanding of government contract processes and FARS preferred