Complex Senior Sales Manager - Hilton San Francisco Union Square and Parc 55 HotelHilton Worldwide, Inc. • United States
Complex Senior Sales Manager - Hilton San Francisco Union Square and Parc 55 Hotel
Hilton Worldwide, Inc.
- United States
- United States
Über
HOT0C5RD
Work Locations Hilton San Francisco – Union Square 333 O'Farrell Street San Francisco 94102
The heart of San Francisco is Union Square. Experience the cosmopolitan charm of San Francisco at Parc 55 and Hilton San Francisco Union Square Hotels. Our locations provide access to the city’s most vibrant neighborhoods, each with a distinct personality: Union Square, Mid‑Market, Fisherman’s Wharf, North Beach, Chinatown, Japantown, SOMA and the Mission. Parc 55 and Union Square put you in the heart of San Francisco’s best shopping, dining, entertainment and more.
Ideal Candidate To fulfill this role successfully, you should demonstrate the following minimum qualifications:
Minimum of 3‑4 years in a Group Sales Manager role within a large hotel.
Ability to travel on short notice and adapt to schedule changes.
Highly professional presentation and oral and written communication skills.
Must reside in the Midwest or Northeast area and live near a major airport.
This role entails a lot of travel.
The annual salary range for this role is $115,000 – $135,000 and is based on applicable and specialized experience and location.
Incentives & Benefits Hilton offers a best‑in‑market Short‑Term Incentive Plan (SIP) to our Sales, Catering & Events teams to reward employees for their contributions to the company’s financial success. The plan includes a quarterly component worth 20% of bonus‑eligible earnings and may have multiple individually weighted objectives. A revenue goal of $200k USD or greater is required for the payout potential for that objective to be uncapped.
Hilton’s comprehensive benefits package includes:
Medical insurance coverage – for you and your family
Vision, dental, life and disability insurance
Mental health resources
Vacation – paid time off accrual base
Go Hilton travel discount program: 100 nights of discounted travel per calendar year
401(k) plan
Access to pay when needed through DailyPay
Complimentary duty meals served in our Team Member Restaurant
Employee Assistance Program
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
What will I be doing? This is a dual‑property role and will require strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for each hotel.
Customer and Account Management
Actively engage with Hilton Worldwide Sales and intermediaries to retain existing customers and secure new business for the hotel.
Develop and execute plans to engage in outside sales calls, industry tradeshows, and customer events.
Develop, execute, and communicate a monthly, quarterly and annual business plan for a designated market.
Maintain an up‑to‑date pipeline of business opportunities that will meet short‑ and long‑term business objectives for the designated market.
Represent the hotel in all interactions dealing with customers, including creating business proposals and executing contracts.
Conduct site inspections through masterful storytelling with prospective and existing customers based on their individual needs.
Coordinate customer specifications (including room, food and beverage, and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards.
Prospecting
Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meeting and exceeding lead generation goals.
Create and execute plan to shift share from competitors.
Engage in outside sales activities to uncover needs, build relationships and win new business.
Negotiations
Negotiate contracts and commission agreements with end‑user customers and intermediaries.
Provide solutions that both achieve and protect the hotel’s financial goals while strengthening customer relationships.
Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed.
What are we looking for? Hilton values the following disciplines:
Hospitality – passion for delivering exceptional guest experiences.
Integrity – doing the right thing, all the time.
Leadership – being leaders in our industry and communities.
Teamwork – collaborating as team players in everything we do.
Ownership – owning our actions and decisions.
Now – operating with urgency and discipline.
Key attributes we seek:
Quality
Productivity
Customer focus
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to “fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable experiences every day. And our amazing Team Members are at the heart of it all!
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Sprachkenntnisse
- English
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