Chief of Staff

Spring is a national leader in the impact ecosystem. Based in Vancouver, Canada, we empower purpose-driven entrepreneurs and impact investors to build a better future, together. We support diverse founders working on solutions for climate and society by giving them access to the education, networks and capital they need to grow. At the same time, we're building a national community of impact-driven angel investors, equipping them with the tools, relationships and confidence to invest in solutions that matter. In 11+ years, Spring has supported 3300+ founders and 1100+ investors across Canada and 20 countries.

As Spring continues to grow, the Chief of Staff will play a critical role in driving strategic clarity and operational excellence across Spring's multifunctional team. This is a full-time role working closely with the Co-CEO to ensure priorities are executed effectively and that Spring's team, partners, and collaborators have a cohesive and seamless experience.

So what will you do?

Working under the direction of the Co-CEO, this role ensures Spring's most important initiatives are well-defined, well-executed, and moving at the right pace. You will expand the Co-CEO's capacity by driving priority projects, improving alignment across teams, and coordinating key ecosystem engagements that strengthen Spring's impact, efficiency, and growth.

Strategic Leadership & Project Execution

• Translate strategic priorities from the Co-CEO into clear plans, timelines, decision pathways, and measurable milestones.

• Lead strategic cross-functional initiatives from scoping through execution, ensuring alignment, clarity of deliverables, tight coordination, and on-time delivery.

• Develop and leverage existing project plans, dashboards, and reporting mechanisms to provide visibility on progress, risks, capacity, and resource needs. This includes driving the organizational KPI's process and annual strategic planning rhythms.

• Ensure the Co-CEO's time and information flows are structured for maximum strategic impact through effective prioritization and preparation for key meetings.

• Ensure timely, consistent communication across internal teams, partners, and external stakeholders.

• Assess and shape new opportunities - reviewing, prioritizing, and structuring emerging ideas, partnerships, and proposals.

• Prepare briefings, decision memos, and meeting materials that support effective, timely decisions.

• Represent the Co-CEO in meetings as needed, ensuring continuity, accountability, and follow-through.

Organizational Alignment & Internal Communications

• Act as a central connector, ensuring the right information flows between leadership, operations, programs, marketing, and finance.

• Support change management by helping teams adapt to new systems, decisions, and priorities.

• Identify bottlenecks and opportunities to streamline processes, improve team coordination, and increase organizational efficiency.

Ecosystem Engagement & External Opportunity Support

• Support the Co-CEOs in identifying and developing relationships, proposals, evaluating strategic opportunities, and preparing external communications.

• Ensure external stakeholders experience clear, timely communication and coordinated engagement throughout their interactions with Spring.

This role is for you if you:

• Bring ~5+ years of experience in impact entrepreneurship, investing, consulting, or ecosystem roles (or demonstrate equivalent skills through diverse experiences).

• Thrive in environments where strategy and execution go hand-in-hand.

• Are confident in managing multiple projects and stakeholder groups, internally and externally.

• Are skilled at bringing clarity, structure, and follow-through to complex or fast-moving work.

• Are able to build trust quickly with diverse stakeholders and work effectively across teams.

• Demonstrate professionalism, discretion, and sound judgment when working with sensitive information.

• Are driven by impact, systems thinking, and making meaningful progress on complex challenges.

Spring is committed to building a diverse, inclusive, and equitable team. We welcome candidates from all backgrounds, identities, and lived experiences. If you don't meet every requirement, we still encourage you to apply - we recognize potential and focus on competencies aligned with our values.

How Spring Core Values & Competencies map to this role:

This role strongly embodies the competencies most critical at Spring, including:

• Strategic Mindset & Managing Complexity

• translating big-picture priorities into actionable plans.

• Collaborates, Values Differences & Communicates Effectively

• acting as the connective tissue across teams and key stakeholders in our community..

• Resourcefulness, Action-Oriented & Ensures Accountability

• enabling strong execution under changing conditions.

• Demonstrates Self-Awareness, Instills Trust & Is Resilient

• showing maturity, judgement, and grounding in fast-moving work.

Compensation, Benefits & Considerations

• Reporting to:

Caroline von Hirschberg, Co-CEO

• Location:

Preference for Vancouver or Toronto-based applicants for in person work with Co-CEOs and time with key stakeholders.

• Hybrid Working:

Min 1 day a week based at Spring's office. Plus requirement to travel to key cities in Canada for specific 1-3 day events every 1-2 months, with advance notice provided.

• Status:

Employee. 4 to 5 days p/wk hours) with salary pro-rated accordingly.

• Base Salary:

$80,000 to $90,000 (FTE equivalent) based on the person's skills and experience

• Benefits:
• Participation in Spring's benefits program
• 20 days vacation (FTE), with tenure based increases
• Eligibility for Spring's annual bonus plan
• Home office supplement

• Health & wellbeing budget

• Tools:

HubSpot, GSuite, ChatGPT, Notion, Lattice, Slack.

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