Administrative Support 09

Posting #: 32862
Department: Emergency
Employee Type: Temporary, Part Time
If Temporary, Number of Weeks: 52
Union: CUPE
Openings Remaining: 1

Work Days: Monday to Sunday, Holidays
Time of Day: Days, Afternoons, Evenings, Nights
Shift: 12 hour
Shift Start: 7:00, 10:00, 19:00 Hours are subject to change based on operational requirements.
This position may be scheduled at any of the following sites: Charlton Campus (Hamilton Downtown)

Opening Date: 18/11/2025
Closing Date: 25/11/2025 Applications must be received online by 12:00 midnight on the Closing Date

Temporary assignment until approximately January 2027

POSITION SUMMARY
This position is responsible for performing patient registration in support of patients and health care providers while maintaining the highest standard of service excellence in a caring, compassionate, confidential and secure manner. This position is responsible for capturing all patient demographic, diagnostic, and insurance information for patient registration.

QUALIFICATIONS

• Basic skill level in MS Word and Excel required.
• Spelling, medical spelling and medical terminology must be at a basic skill level.
• Typing speed at a basic skill level is required.
• Clerical testing may be required as part of the selection process.
• Graduate of a recognized Health Office Administration course, or equivalent experience and/or education.
• Knowledge of beds and related hospital services.
• Excellent verbal communication skills. Must be comfortable in questioning patients in order to collect necessary data elements, including demographics and insurance information.
• Good written communication skills.
• Customer service oriented.
• Adept in working in a high volume, high stress area dealing with competing priorities.
• Experience in patient registration/patient processing preferred.
• Proven ability to work as a team member.
• Must present a professional demeanor at all time.
• Excellent work performance and attendance record is essential.

WAGE RATE
Hourly: $ $ $31.37 (plus 14% in lieu)

St. Joseph's Healthcare Hamilton (SJHH) is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all our programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values of SJHH.

We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHH is committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process.