Medical Receptionist

Job Summary
We are seeking a professional and organized Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional front desk support and ensuring smooth administrative operations within our medical or dental office. This role requires excellent communication skills, familiarity with electronic medical records, and experience with office management systems. The Medical Receptionist will be responsible for managing patient appointments, handling multi-line phone systems, and supporting clinical staff to deliver high-quality patient care.

Duties

• Greet patients warmly and professionally upon arrival and departure
• Schedule, confirm, and reschedule patient appointments using electronic medical records systems such as OSCAR
• Manage multi-line phone systems to answer inquiries, transfer calls, and take messages
• Verify patient OHIP insurance information and update records accurately
• Maintain organized patient files and ensure confidentiality of medical information
• Assist with check-in and check-out procedures, including updating demographic data
• Support clinical staff with administrative tasks as needed
• Ensure the reception area remains clean, welcoming, and well-organized
• Handle correspondence and perform general office duties to support daily operations

Experience

• Prior experience in a medical office setting is highly preferred but willing to train
• Proficiency with electronic medical records (EMR) systems such as Epic or Dentrix is required
• Strong knowledge of medical terminology and administrative procedures in healthcare environments
• Office experience involving front desk operations and multi-line phone systems is essential
• Excellent organizational skills, attention to detail, and ability to multitask in a fast-paced environment are necessary for success in this role

Job Types: Full-time, Part-time, Permanent

Pay: $18.00-$19.00 per hour

Expected hours: 18 per week

Work Location: In person