Team Operations Specialist

A fulfilling career in a dynamic retail environment offers opportunities for personal growth and meaningful change.

• The Team Leader Assistant plays a pivotal role in daily operations, collaborating with the Team Leader to ensure profitability, expense control, buying, merchandising, labor, regulatory compliance, and special projects are successfully managed.

• Leads and develops Team Members, fostering a positive work environment that promotes outstanding teamwork, mutual respect, and exceptional morale.

Key Responsibilities

• Develops and maintains visually appealing store layouts and product displays.

• Works closely with the Team Leader to achieve sales, purchasing, and labor targets, driving business results through effective collaboration.

• Assists the Team Leader in analyzing sales data, reports, and labor metrics, providing insights to inform strategic decisions.

• Demonstrates advanced product knowledge, staying up-to-date on new products and services to deliver exceptional customer experiences.

• Maintains strong relationships with vendors, developing new partnerships and ensuring timely paperwork submission.

• Works with the Team Leader to resolve team concerns and issues, promoting a culture of open communication and trust.

• Functions as the point person and departmental lead in the absence of the Team Leader, ensuring seamless day-to-day operations.

• Sets and achieves high standards of retail execution, consistently delivering excellent customer service and in-store experiences.

• Fosters a positive and inclusive work environment, encouraging teamwork, respect, and exceptional morale among Team Members.

• Maintains awareness of customer flows and needs, directing Team Members to provide timely and effective solutions.

• Selects, trains, develops, mentors, motivates, and counsels Team Members to build a high-performing team and minimize turnover.

• Provides regular, thorough, and thoughtful performance evaluations, helping Team Members grow and develop in their roles.

• Consistently communicates and models WFM vision and goals, inspiring Team Members to strive for excellence.