Service Advisor

Rush Truck Centres of Canada (formerly Tallman Group) offers a wide range of premium commercial truck and trailer brands, all makes parts and service, collision repair and lease and rental from 14 locations in Ontario. Rush Truck Centres of Canada is a part of the largest dealership network in North America through its affiliation with Rush Enterprises allowing our cross-border transportation customers to receive unrivaled support no matter where they are.

Rush Truck Centres of Canada employs more than 500 people throughout its organization and is recognized as a Platinum member of Canada's Best Managed Companies.

Service Advisor

We are currently looking for a Service Advisor for our Oshawa dealership.

Location: 787 Bloor St. W., Oshawa ON L1J 5Y6

Reporting to the Service Manager, this position is responsible for scheduling service repair work in a busy service department and following the progress of repairs throughout the day.

Responsibilities:

• Answers telephone, coordinates incoming inquiries, and schedules appointments.
• Schedules shop work as efficiently as possible in accordance with dealership policy.
• Establishes and maintains good working relationships with customer and suppliers
• Opens, processes, and closes daily repair orders.
• Communicates carefully and completely with the next shift advisor by an agreed-upon method (i.e. email, notes, verbally) re: status of shop.
• Ensures an overall safe work environment for all personnel and works in compliance with OHSA standards.
• Check on progress of repairs and contact customers regarding changes in estimate or promised time

Benefits:

• Competitive wages
• Comprehensive Group Insurance Benefit Plan including employer paid medical, vision and dental plans.
• Retirement Pension Plan
• Career education training
• Excellent growth potential
• Bonus Program and training incentives
• Annual boot allowance
• Family oriented team environment

Requirements:

• Professional and positive attitude with strong customer focus.
• Highly motivated individual and ability to work in a fast paced work environment
• Previous experience in Heavy Truck or Automotive Industry is preferred/asset
• Excellent written and verbal communication skills
• Completion of Secondary School Diploma or equivalent
• Valid G Driver's License.
• Computer skills – ADP/CDK and Microsoft Office experience an asset
• Criminal Background check.
• Driver's Abstract.

We wish to thank all applicants for their interest in a career with Rush Truck Centres of Canada, but advise that only those selected for an interview will be contacted.