Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote)

About the Role:

We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth.

This is an opportunity to be a crucial part of our growth.

If you’re a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we’d love to hear from you.

Key Responsibilities:

• Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information.

• Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and