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Über
Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in Americaoffering world-class brands, special attractions, and unmatched customer service. SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career. Responsibilities
Maintain, support, and continuously enhance internal business systems to support our quickly changing business needs Analyze and document workflows, identifying opportunities to streamline processes and enhance system performance Collaborate with teams within SCHEELS to understand business opportunities and translate them into technical solutions Conduct data analysis to identify trends, discrepancies, and areas for improvement within key business processes Gather, evaluate, and prioritize feedback from end-users, stakeholders, and team members to guide system enhancements and ensure business needs are effectively met. Work closely with internal development teams and external partners to integrate internal systems with other platforms, tools, and data sources. Provide training, documentation, and support to end-users on how to effectively use systems Monitor data quality and troubleshoot any issues that arise in collaboration with teams across the office Stay informed about industry best practices and emerging technologies in software solutions and e-commerce operations Must be flexible to work between 7 a.m. and 5 p.m., Monday through Friday, averaging 40 hours per week Some customer service shifts will be required throughout the holiday season, including occasional evenings and weekends as needed Other duties that may be assigned by leadership Requirements
Customer Service Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine "Thank you" Culture Approach daily tasks, projects and follow-up communication with energy and sense of urgency Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact. Show respect and appreciation for others and Scheels Arrive to work and meetings 10 minutes early Team Mentality Genuine interest and action in helping others before yourself, regardless of recognition or reward Teach-ability Consistent eagerness to listen, learn, apply knowledge and accept critical feedback Ability to adapt to a changing work environment Ability to apply concepts of basic math, grammar, punctuation and spelling Dress Code Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners Efficiency Demonstrate pride and ownership of their work while meeting expected deadlines Education & Experience
The ideal candidate will have a Bachelor's degree in Business, Data Analytics, Information Systems or related field. Experience with project management and data analysis tools such as Excel, SQL, Google Analytics, Looker Studio, or similar platforms is preferred but not required. Physical Requirements/Lifting Requirements
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation Sedentary work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Roles are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury Benefits: To see a full list of benefit offerings from Scheels visit scheels.com/careers EQUAL EMPLOYMENT OPPORTUNITY Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.
Sprachkenntnisse
- English
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