Facilities Manager (550 Madison)

Job Summary:

Reporting directly to the Director of Operations, the Facilities Manager for 550 Madison will play a pivotal role in 550's continued success. This position will be responsible for ongoing facilities maintenance at all existing restaurant and office locations. This position requires a detail-oriented individual with general construction knowledge including, but not limited to: plumbing, electrical, mechanical, use of hand and power tools, and sound safety practices.

Essential Job Duties & Responsibilities:

Job duties and responsibilities include, but are not limited to the following:

• Uphold the operational excellence and high standards of appearance for all restaurant locations and the corporate office located in NYC.
• Proactively inspect equipment, furniture, and all physical properties to assess for malfunctions or damages (including interiors of restaurants - furniture, floor, walls, displays, etc.).
• Repair or replace all reported areas in all restaurants in a timely manner, either directly or through the support of outside vendors. 
• Be present during the maintenance work done by outside vendors/companies, assisting with electrical, plumbing, or HVAC repairs, as needed.
• Communicate and report all results of outside vendors/companies to the Director of Project Management. 
• Keep an organized, informative and up-to-date log of all requested and completed repairs. 
• Ensure a high-quality, but resourceful approach is taken with all vendors, keeping the company's expenses at a minimum but prioritizing quality. 
• Manage minor repairs and maintenance directly, for example, paint and upgrade items as needed, including filling in gaps and crevices on walls, sidewalks, etc. 
• Undertake light installation or carpentry (E.g., build cabinets, etc.). 
• Perform preventive maintenance and routine landscaping, when needed. 
• Purchase materials needed for repairs, and keep all backstock of materials well-organized and inventoried. 
• Perform regular facilities and maintenance walkthroughs at all assigned restaurant and office spaces, and report issues to the General Manager and Director of Operations, prior to scheduling work. 
• Prioritize work orders requested by different locations, and submit a location work schedule for approval to the Director of Operations weekly. 
• Ensure that any work assigned to outside vendors falls within budgeted maintenance spending per location. 

Standards:

• Display knowledge of the brand, culture, and product.
• Demonstrate the Company's core values of people, learning, culture, relationships, sustainability, and stewardship.
• Maintain professional and respectful behavior when in contact with guests, management, and teammates.
• Present a polished personal appearance, adhering to company grooming standards outlined in the Employee Handbook. 
• Adhere to all company policies and procedures outlined in handbooks, manuals, and other company documents.
• Attend and participate in all scheduled meetings, training sessions, and continuing education activities.
• Take care of all company property.
• Maintain safety standards.
• Comply with federal, state, and local laws and regulations.

Qualifications:

• Effective and efficient written and verbal communication skills, with the versatility to communicate effectively with various stakeholders.
• Must be reachable by email and able to communicate via phone as well.
• Excellent organizational skills and attention to detail.
• A positive, results-oriented, team-player mentality.
• Ability to work under pressure and maintain professionalism when working under stress.
• Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required); we will endeavor to provide reasonable accommodations for sincerely held religious beliefs.
• Technically savvy; familiar with software such as Slack, Asana, TeamWork, Microsoft Office, and Google Workspace.
• Ability to maintain a positive working relationship with all third-party vendors.
• Extensive knowledge of facilities and building systems, including HVAC, electrical, plumbing, and security systems.

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