Seafood Department Specialist

Our team is looking for a skilled professional to join our seafood department. As a key member of our crew, you will play a vital role in delivering exceptional customer service and ensuring that our store is stocked with the freshest products.

• Ensure a fresh and appealing display by checking quality, keeping cases and shelves clean and well stocked, rotating and removing out-of-date products, filling ice tables, and performing other duties as assigned.
• Maintain accurate department signage and pricing.
• Maintain back stock in good order.
• Maintain a safe, clean, and well-organized working and shopping environment .
• Assist with sampling program , keeping sample areas full, clean, and appealing.
• Clean cases, glass, signs, uprights, coolers, smokers, floors, and drains as required.
• Skin, bone, and cook or smoke fish ; box up, label, and date cooked fish.
• Assist with periodic inventory checks.
• Arrive to work station on time, appropriately groomed, dressed, and ready to work; work all scheduled shifts and attend required trainings and meetings.
• Provide excellent customer service , address needs of customers in a timely and effective manner, and model suggestive selling techniques ; answer phones and pages promptly and courteously.
• Maximize sales potential through effective procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follow established safety and sanitation protocols .
• Maintain, or ensure maintenance of, a clean and sanitary working and shopping environment ; maintain equipment in accordance with cleanliness and safety standards.
• Perform opening, mid, and closing duties as assigned; ensure accuracy of signs and pricing.
• Immediately report safety hazards and violations.
• Perform other duties as assigned by leadership.

• Ability to sell proactively .
• Ability to learn basic knowledge of products carried in the department.
• Ability to visually examine products for quality and freshness.
• Proactively read labels and familiarize oneself on various products.
• Assist with periodic inventory checks.
• Strong communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectful manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Ability to follow directions and procedures; effective time management and organization skills.
• Possion for natural foods and understanding of company mission.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with quality goals.