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Technical Business Analyst
Megaport
- British Columbia, Canada
- British Columbia, Canada
Über
Our Team Culture We're a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here – collaboration beats hierarchy, curiosity fuels our growth, and everyone's voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do.
The Role Reporting to the Head of Software Development, this role will facilitate the gathering and communication of requirements between stakeholders and the engineering teams. Your main tasks will include performing detailed requirements analysis, documenting processes and communication of findings. To succeed in this role you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users. A large part of this role is working with stakeholders to elicit problem statements and detailed requirements and to be able to communicate this to the engineering teams. You will work closely with the QA team to document acceptance criteria. What you will be doing
- Leading requirements gathering sessions with stakeholders to understand and document product requirements. Facilitate a shared understanding of outcomes across the business.
- Visualizing technical design, system workflows, user journey, business processes, etc., to ensure that there is a clear understanding of the business outcomes.
- Bridging the gap between business and engineering teams by transforming functional requirements into detailed technical specifications.
- Building and managing a prioritized backlog of user stories for the team.
- Collaborate with engineers to clearly communicate and refine product requirements.
- Facilitating agile refinement sessions to foster a shared understanding of project goals and impacts across diverse teams.
- Proactively improve existing processes to ensure we are collaborating efficiently and effectively across business and engineering teams.
- A minimum of 5 years experience in business analysis or a related field.
- The ability to work closely with stakeholders to determine acceptable solutions.
- The ability to write clear and concise documentation. The ability to clearly communicate complex processes to both technical and non-technical audiences.
- Fundamental analytical and conceptual thinking skills.
- Excellent planning, organizational, and time management skills. Familiarity with Agile development principles and demonstrable experience working in Agile teams.
- Experience working with API, web services, and experience working on web-based software projects.
- Experience with Networking Technologies is advantageous but not required.
- Flexible working environment – a remote-first culture with coworking options available
- Generous leave plans – including 4 weeks of paid annual leave, parental leave, birthday leave, and a purchased annual leave program
- Health and wellness support – through a wellness allowance and employee wellbeing initiatives
- Comprehensive learning support – generous study and training allowance plus 5 days of paid study leave
- Creative, modern workspaces – designed to inspire when you're not working remotely
- Motivated, inclusive team – work alongside industry experts and fresh talent
- Recognition programs – celebrate achievements with our Legend and Kudos awards
If you have any questions, please reach out to Megaport's Talent Acquisition Team at (email protected)
NOTE: All Megaport business correspondence is conducted via our business email accounts ). If you have any concerns, please reach out to Megaport's careers team (email protected) directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under "".
All applications will be treated in confidence. Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you're entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Sprachkenntnisse
- English
Hinweis für Nutzer
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