Sales And Marketing Coordinator

Are you a passionate, confident communicator who's hungry to grow and learn lifelong business skills you can take anywhere?

How about working at a fitness and health clinic with an awesome culture who values having fun?

Do you have experience in high-paced service environments like Earls, Cactus Club, Aritzia, or Sport Chek — or a communication/marketing degree?

If this perfectly describes you, or you're a new grad looking to kickstart your career in sales and marketing, please apply today.

As a Patient Experience Coordinator and Community Growth Specialist, you'll enjoy the perks of competitive pay, ongoing professional growth, and plenty of chances to level up in both finances and career within our organization.

Job Description:

You're responsible for driving community growth, increasing revenues, and fostering strong connections with our patients, members, and teammates. Your role will involve active engagement within our community. You'll interact with members and patients at our front desk, oversee outreach campaigns, help plan and participate in our community events, and analyze call metrics to ensure optimal performance.

As the first point of contact for our new clients, you will be tasked with managing our sales funnels from start to finish. You'll go out and find important partnerships, run and coordinate workshops, and build and strengthen our lead generation through community partners.

In addition to growing our community, you will also be instrumental in retaining our valued staff and community members.You'll promote our culture and core values weekly. You'll drive initiatives such as delivering Random Acts of Kindness (RAKs), organizing in-service events, recognizing staff achievements with awards, and facilitating team outings.

Your commitment to growing a vibrant community while driving revenue growth will be essential to our success.

Top 5 Reasons You'll Want To Join Our Team of Amazing Professionals:

• Above average compensation
   - Enjoy daily performance-based bonuses, providing you with direct control over your income potential. For instance, successful patient reactivation through effective phone communication can significantly boost your earnings. By excelling in this role and reactivating one patient per hour, you have the opportunity to nearly double your base wage. We also recognize loyalty and experience with additional incentives, creating a compensation structure that rewards your dedication and performance.
• Our "LIVEFIT" work culture
   - You're going to LOVE working here Over the past several years our company has organized dozens of "LIVEFIT" adventures for our teammates including; surfing, golfing, whitewater rafting, rock climbing, adventure racing, volleyball, dodgeball, hiking and mountain climbing, paintballing, trampolining, ski trips, bubble soccer, water sliding, archery tag, and much more. You'll feel connected to our community and part of something bigger than just another job.
• Growth and career advancement await you
   - No matter your experience level, we'll help you map out your career path and offer courses to boost your skills.
• Your well-being matters to us
   - We encourage our employees to lead healthy, adventurous lives filled with fitness and fun. Benefit from instant access to our health coaches and enjoy an unlimited group class gym membership, valued at $277/month for FREE.
• Your mind is our greatest asset
   - Our leaders are here to help you learn and grow without hovering or overwhelming you with tasks. Enjoy perks like paid training, EMR software guidance, and monthly coaching sessions to help you thrive.

What we value in our teammates:

We're looking for someone with confidence. Someone who's self-motivated. Someone who will exceed customer expectations. Someone who strives for excellence and constant improvement. And someone who balances having fun, staying healthy, and working hard.

Your responsibilities:

• Master call performance
• Grow our community and patient visits
• Seek reviews and referrals
• Create content for our social feeds
• Reactivate past patients and clients
• Process billing & claims
• Proactively manage employee schedules
• Ensure smooth clinic operations

Preferred qualifications but NOT required:

• JaneApp EMR software experience.
• Prior work in retail or service; e.g Earls, Zara, Cactus Club, The Bay, Aldo, etc
• Inbound or outbound phone experience
• Prior work in a healthcare setting e.g. medical office
• MOA Diploma
• Familiarity with physiotherapy, massage, chiro, acupuncture
• Familiarity with Blue cross, Medavie, Telus Portal, Provider connect, ICBC
• Proficient in use of computers and other office equipment
• Learning new software and data entry
• Knowledge of general office procedures

Working Conditions:

Physical Demands;
Intermittent physical activity including walking, standing, sitting, lifting and supporting clients. Manual dexterity required to use desktop computers and peripherals.

Mental Focus;
 May deal with individuals who can, from time to time, be demanding and challenging. Must be able to remain patient and calm, and may have to engage in conflict resolution.

Environmental Conditions;
The noise level can be loud at times while our fitness classes are running.

Final words:

You're going to love working here You'll be surrounded by a team who genuinely supports your growth, believes in your potential, and invests in developing your skills.And the fact that you read the entire job posting makes us interested in hearing from you. We are seeking the best of the best and are only looking for amazing people. If you think you have what it takes to join our team then submit your cover letter and resume and apply today

Shortlisting has begun and we intend on hiring within 2 weeks.

Job Type: Full-time

Pay: $18.00-$25.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• On-site gym
• On-site parking
• Paid time off
• Profit sharing
• Wellness program

Work Location: In person