Floral Manager

Job Overview
We are seeking a dynamic and experienced Floral Manager to lead our floral department. The ideal candidate will oversee daily operations, manage staff, and ensure an exceptional customer experience. This role requires a strong background in horticulture, retail sales, and customer service, with the ability to coordinate merchandising, inventory, and floral design. The Floral Manager will play a key role in maintaining the aesthetic appeal of the floral section while driving sales and fostering a welcoming environment for customers. Multilingual skills are a plus to serve our diverse clientele effectively.

Responsibilities

• Manage daily floral department operations, including inventory control and merchandising
• Lead and train staff on floral arrangements, customer service standards, and sales techniques
• Oversee floral product displays to ensure visual appeal and seasonal relevance
• Handle cash handling, cashiering, and POS transactions accurately
• Assist customers with floral selections, providing expert advice on plant care, gardening, and landscape maintenance
• Coordinate with vendors for procurement of fresh flowers and supplies
• Maintain cleanliness and organization of the floral department area
• Support online sales through localline platforms and manage order fulfillment
• Ensure compliance with safety standards and horticultural best practices
• Promote a positive team environment focused on customer satisfaction

Qualifications

• Proven experience in retail floral management or related field for minimum 5 years.
• Certificate of Korea Association of Lifestyle Flower Arrangement
• Strong knowledge of Asian influence design asthic, and floral design techniques
• Excellent organizational skills with attention to detail in merchandising and inventory management
• Product acknowledgement of Korean made supplies and trend.
• Ability to provide outstanding customer service and sales support
• Familiarity with retail sales strategies and merchandising principles
• Strong leadership skills with the ability to motivate and train staff effectively
• Good organizational skills to manage multiple tasks efficiently

This position offers an exciting opportunity to lead a vibrant floral department within a retail environment dedicated to quality products and exceptional service.

Job Type: Full-time

Pay: Up to $32.50 per hour

Expected hours: 30 per week

Experience:

• Floral Design: 5 years (required)

Licence/Certification:

• Korea association of Lifestyle Flower Arrangement (required)

Work Location: In person