Collections Clerk

BE PART OF OUR TEAM

Join a dynamic and customer-focused team at Stahl Peterbilt , where your contributions truly matter. As an Accounts Receivable & Collections Specialist, you'll play a vital role in in maintaining strong financial health and building lasting relationships with our valued customers. If you're passionate about problem-solving, enjoy working with people, and thrive in a fast-paced setting, this is your opportunity to grow with a company that invests in its people and celebrates success together.

KEY RESPONSIBILITIES

●Collections and Payment Processing: Initiate contact with customers regarding overdue accounts and document all interactions in the CRM system.

●Process Improvement: Participate in continuous improvement initiatives and contribute to special projects as assigned.

●Customer Account Management: Maintain accurate customer account records and approve small credit limits within guidelines. Code customer cheques and manage the filing of account-related documentation.

●Customer Service and Support: Respond to inquiries about invoices, statements, and account discrepancies via phone and email. Provide transaction history, proof of payment, credit references, and reprint documents using the DSI system.

●Team Collaboration: Support account reviews, reconciliations, and assist with administrative tasks for the Accounting team.

●Payment Processing: Process customer credit card payments over the phone and post payments as needed.

PERFORMANCE AND CULTURE EXPECTATIONS

Employees are expected to promote a safe and respectful work environment, support a culture of teamwork, accountability, and continuous improvement.

●Demonstrate professionalism and empathy in every customer interaction, ensuring a positive experience and timely resolution.

●Take ownership of tasks and follow through with accuracy, timeliness, and attention to detail.

●Embrace feedback and seek opportunities to improve processes, skills and service delivery.

●Actively contribute to a supportive and respectful team environment, working together to achieve shared goals.

EDUCATION

 2-3 years of Credit and Collections Experience

 Accounting Certificate, preferred

 APPRES Accreditation, preferred

 Proficient in MS Excel and other office applications

What Sets Us Apart?

Discover a workplace that values you Offering competitive wages, a comprehensive benefits package (medical, dental, life, RRSP matching), and ongoing training. Enjoy a safe, friendly environment, state-of-the-art facilities, and fun perks like staff pricing, employee lunch days, and draws for Oilers, Elks, and Rogers Place events

To apply please submit submit cover letter and resume to by Tuesday November 18th, 2025.

Stahl Peterbilt would like to thank you for your interest but will only contact applicants if they are selected for an interview.

Job Types: Full-time, Permanent

Pay: $21.44-$24.81 per hour

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Store discount
• Tuition reimbursement
• Vision care

Application question(s):

• Please give a brief description of your previous experience in Collections
• What are your salary expectations?

Work Location: In person