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Join the Front Office team at Sparkling Hill Resort We have a position available for a service oriented individual for the full-time position of Night Auditor.
Staff accommodation is available on site in double rooms for full time Sparkling Hill employees, working 40 hours per week.
Perks & Benefits:
Sparkling Hill team members get to enjoy a variety of perks & benefits which we provide as a thank you for hard work and dedication. Perks and benefits include:
- Deeply discounted room rates available to team members
- Discounts on gift shop retail, food and spa treatments
- Extended health benefits
- Monthly employee incentives
- Career growth opportunities in the form of promotions and department transfers to expand your knowledge and exposure to the industry
The Night Auditor responsibilities include:
- Ensure the current day's revenue balances are reconciled, the payments to the guest ledger are processed
- Prepare daily management reports as required
- Complete system back-ups as required
- Balance and verify the summary of daily transactions in the hotel and ensure that the hotel's computer systems are readied for the next day's business
- Balance and audit all Front Office postings and settlements
- Verify that all departments have posted all their revenues
- Reconcile the food and beverage point of sale system, for each outlet, to the PMS system; record and adjust entries
- Be the main point of contact for guests during overnight shifts
- Answer internal and external phone calls and be able to book guest reservations
- Assist Reception team members with check ins and check outs
- Assist with guest requests and needs
- Other duties as assigned
Qualifications:
- Previous front office experience is preferred, but not required
- Computer literate in Microsoft Window applications and relevant computer applications required
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible and reliable
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Must be able to work weekends and holidays
Qualified applicants may submit a resume and cover letter to Ms. Katey Sigurdson, Front Office Manager. Only candidates selected for interviews will be contacted.
Job Types: Full-time, Permanent
Pay: From $19.50 per hour
Benefits:
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- Store discount
- Vision care
Ability to commute/relocate:
- Vernon, BC: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- First Aid Certification (preferred)
Work Location: In person
Sprachkenntnisse
- English
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