Welche Spezialisierungen sind für eine Position als NOC Technician– erforderlich?

Die geforderten Spezialisierungen für eine Position als NOC Technician– sind: NOC Engineer.

SynapsIQ LLC

NOC Technician–

Key Responsibilities

Monitor and support core packet network elements including UPF, SMF, GGSN, MME, AMF, NRF, SMSF, NEF, SGSN, MAG, and ePDG to ensure high availability.
Analyze and troubleshoot network issues related to signaling and data plane components using telecom protocols such as Diameter and HTTP.
Respond promptly and independently to alarms and incidents, particularly during night and off-peak shifts, ensuring minimal impact to services.
Perform pre-deployment and post-deployment validations for software upgrades, patches, and configuration changes to guarantee network stability.
Use monitoring and diagnostic tools like One Console, Splunk, OpenSearch, and vendor-specific EMS/NMS for real-time fault detection and root cause analysis.
Coordinate and manage break-fix activities, collaborating with vendors, engineering teams, and field operations to resolve network faults efficiently.
Document incident reports, troubleshooting steps, and resolution details clearly and promptly in ticketing and knowledge management systems.
Maintain and update Standard Operating Procedures (SOPs) and operational documentation to improve team efficiency.
Support junior NOC staff through knowledge sharing and mentoring, fostering a collaborative learning environment.

Key Skills & Experience

Hands-on experience with packet core network elements such as UPF, SMF, GGSN, MME, AMF, NRF, SMSF, NEF, SGSN, MAG, and ePDG.
In-depth understanding and practical experience with telecom signaling and data protocols like Diameter and HTTP in live networks.
Proficiency with monitoring and diagnostic platforms including One Console, Splunk, OpenSearch, and vendor-specific EMS/NMS tools.
Ability to independently perform pre/post-deployment validations and troubleshoot issues arising from deployments.
Experience managing break-fix activities with clear communication and coordination among stakeholders.
Solid Linux command-line skills for log analysis, scripting, and system diagnostics.
Strong communication skills with the ability to interact effectively with vendors, engineering teams, and operations.
Excellent documentation skills for incident reports, RCA, and SOPs.
Team-oriented mindset with a willingness to mentor and share knowledge.

Position: NOC Technician (Packet Core)
Location: Kansan city, MO (Hybrid)

Job Type: Full-time

Pay: $ $32.00 per hour

Work Location: In person