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Über
The Day to Day:
Partner with product management, sales, support, and core engineering to define application requirements and customer needs. Lead the proposal preparation and contribute to the financial estimate together with Sales and R&D Serve as a technical liaison with customers and internal stakeholders, translating business requirements into functional solutions. Provide insights and feedback to influence product roadmap and feature development. Work directly with clients to understand their environment and recommend integration strategies. Support pre-sales activities, proof-of-concepts (POCs), and post-deployment technical troubleshooting as needed. Advocate for the voice of the customer within engineering and product roadmap discussions. Seen as a respected technical expert for assigned Business line and is expected to work closely with current and prospective customers. Lead, mentor, and develop a team of applications engineers, fostering growth in both technical and soft skills. Establish clear goals, conduct regular performance reviews, and promote a culture of excellence and accountability. Manage application engineering projects from inception to completion, ensuring timely delivery and technical quality. Oversee solution design, prototyping, validation, and customer deployment in coordination with product and engineering teams. Ensure best practices in pre-sales support, RFQ/RFP support, product demonstrations, product training (internal and external), 2nd tier product technical support, product requirements development and reviews, trade show support, and conference/webinar presentations. What you bring to Safran:
Bachelor's degree in computer science, Electrical Engineering, or related field; advanced degree preferred. 7+ years of experience in applications engineering, technical solutions, or software engineering. 3+ years in a people management or technical leadership role. Experience working with international teams and customers exhibiting sensitivity to regional requirements and customs. Knowledge of system architecture, integration methodologies, and customer onboarding strategies. Proficient in-service offerings, selling and pricing services based on custom needs Strong communication and stakeholder management skills. Preferred
Experience in industries such as aerospace, position navigation and timing, networking and/or communications. Familiarity with tools and technologies such as Python, C/C++, Linux, cloud platforms (AWS/Azure/GCP), and DevOps practices. Hand-on experience with ERP systems and CRM tools such as Oracle, SAP, MS Dynamics 365, SFDC, Zendesk and Zoho Proven experience working with complex systems in embedded, hardware/software, or enterprise environments.
Sprachkenntnisse
- English
Hinweis für Nutzer
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