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Über
SpryPoint is revolutionizing how utilities serve their communities. As a high-growth software company, we're shaking up the status quo in the utility industry with the first and only cloud-native platform built specifically for modern utilities
Founded by industry veterans in 2012, we've grown from a profitable startup to a rapidly scaling company of 285+ employees serving 100+ utility clients across North America and the Caribbean. Our mission is simple: utility leaders should expect more from their technology providers
We deliver comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet that modernize the entire meter-to-cash process. What sets us apart? Our "updates, not upgrades" approach, user-centric design, and unwavering focus on customer success—achieving 100% customer reference ability
Backed by strategic investment from Norwest Venture Partners since 2023, we're accelerating our growth while staying true to our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence
Join our award-winning team in transforming an essential industry that powers communities across the Americas.
Position Overview
We're looking for a Cloud Operations Engineer to join our Infrastructure Team and help support the backbone of how we deliver for our clients. You'll work hands-on in our AWS environments every day, helping provision and tune systems, digging into performance issues, and supporting the integrations and configurations that keep projects moving through implementation, testing, and launch
You'll work closely with our Service Delivery and Product teams, jumping in wherever needed to make sure environments are stable, secure, and ready for the next milestone. If you're someone who picks things up quickly, follows runbooks but isn't afraid to suggest improvements, and can juggle ongoing and incoming requests with a calm, organized approach while using AI tools to troubleshoot, automate, and work smarter, you'll thrive here. At SpryPoint, our reputation is built on the reliability of our products and the quality of our client experience, and our Infrastructure team plays a big part in making that happen. Responsibilities
We know that looking for a new role can be both exciting and time-consuming, and we truly appreciate your effort. Here's a peek into our hiring process for this position, so you know exactly what to expect:
Stage 1: 30-minutes Recruiter Interview We'll dive into your professional background and experience, share more about SpryPoint and the role, and answer any burning questions you might have
Stage 2: 45-minutes Hiring Manager Interview with TJ Lewis, DevOps Manager This is a great opportunity to discuss your career goals and high-level technical experience, and to learn how we can support your growth and aspirations
Stage 3: Take Home Exercise The test has a 3-day deadline and focuses on your CloudOps expertise. We're not looking for perfection; we're more interested in understanding your approach to problem-solving
Stage 4: 1-hour Technical Interview You'll present your take home assignment to the team, we're interested in both your final solution and your thought process in getting there. This is a great chance to showcase your technical skills and see if there's a strong team fit
Stage 5: 30-minutes Final Interview with Jason, Director of Software Development This is your chance to share your values and experiences so we can understand your fit with our team culture
Stage 6: References/Offer We'll check your references to confirm all the great things we've learned about you. If all goes well, we'll be thrilled to extend an offer and welcome you to the team
Expect More From Your Career at SpryPoint
Work your way - Remote-first environment with flexible working hours across North America Competitive Total Rewards - Comprehensive compensation package that grows with you Complete Setup - MacBook + $500 to create your ideal home workspace Total Wellness - Health, dental, vision, and life insurance from day one Recharge Time - Generous PTO, Summer Friday half-days, and unlimited sick days Future Security - RRSP (Canada) and 401k (US) matching programs Continuous Growth - $2,500 annual development fund, tuition assistance, and Book Bounty program Team Connection - Annual company events and team offsites that bring us together
Professional Identity Verification To help us verify candidate authenticity and streamline our screening process, we strongly encourage candidates to include a link to their LinkedIn profile and verify it with their current work email address. While not required, this helps us confirm your professional background and accelerates our review process. Candidates with verified LinkedIn profiles typically receive faster responses and priority consideration during our screening process. Note that all final candidates will complete a background check and identity verification as a part of our SOC 2 compliance procedures
Equal Opportunity & Inclusion SpryPoint is an equal-opportunity employer committed to creating an inclusive environment where everyone can thrive. We welcome applications from all qualified candidates regardless of race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable laws
Accommodations Need accommodations during our interview process? Let us know and we'll work with you to provide the necessary support
Sprachkenntnisse
- English
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