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Integration Solutions Engineer
Duetto Research
- London, England, United Kingdom
- London, England, United Kingdom
Über
Position Summary and Opportunity As the Integration Solutions Engineer, you will be supporting the expansion of our partner network & enabling the sales growth targets of the company. You will be responsible for successfully certifying new integrations requiring a custom approach; from conducting comprehensive feasibility analysis through design planning to testing. You will also be responsible for the documentation and training on new integrations allowing for seamless onboarding and support of hotels on the new integrations. This is an integral role for the Product, Deployment, Support and Engineering teams.
Responsibilities
Perform initial feasibility analysis based on partner API documentation and provide timeline estimates
Propose detailed integration design plans and document technical requirements
Work closely with both internal and external developers during the implementation phase
Design new test cases and plans to comprehensively test new features
Complete end to end integration testing collaborating with partners or autonomously
Create and maintain accurate integration documentation for any new integration or enhancement
Work with internal teams and partners to analyze/troubleshoot integration issues
Assist necessary teams with Pilot/Beta process; act as the liaison between Client/Support and Partner
Maintain transparency with Integration Product team on development/certification process/status
Requirements
Experience with various APIs (SOAP, REST), and HTNG messages, async/sync data flows, including the ability to read XML and JSON API documentation.
Experience documenting technical and non‑technical API requirements, designing data/message flows and data mapping between systems
Experience troubleshooting API/Web Service integration issues, and API testing tools like Postman or SOAPUI
Experience working with cross functional teams, including Engineering, Product, and Support
Detail‑orientated; i.e. API specs, technical design, configuration, documentation
Strong communication skills both written and verbally
Ability to investigate and solve complex integration and data problems/issues
Proven track record of managing tasks independently, with a strong sense of responsibility
Strong project management skills, with the ability to multitask in a fast paced environment.
Ability to work flexible hours in order to best accommodate the timezone of our partner network
Preferred background in IT, analytics and/or hospitality, particularly Property Management Systems (PMS/CRS)
About Duetto Duetto delivers a suite of SaaS cloud‑native applications for hospitality businesses to optimize every booking opportunity for greater revenue impact. The unique combination of hospitality experience and technology leadership drives Duetto to look for innovative solutions to industry challenges. The software as a service platform allows hotels, casinos, and resorts to leverage real‑time dynamic data sources and actionable insights into pricing and demand across the enterprise. For more information, please visit https://www.duettocloud.com.
Equal Employment Opportunity As set forth in Duetto Research’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.
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Sprachkenntnisse
- English
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