Ad Operations Lead

Knix

Toronto, Ontario, Canada

Toronto, Ontario, Canada

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Über

Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix and Kt by Knix. Come join us if you are looking for a purpose-driven and authentic career
About You: You're a technically minded marketer who thrives on solving complex tracking and data challenges. You're detail-oriented, analytical, and love bridging the gap between marketing strategy and technical execution. You're energized by fast-paced environments, can troubleshoot issues end-to-end, and take pride in building systems that drive performance and accuracy. Qualifications

4–6 years of experience in Ad Operations, Marketing Technology, or Digital Media (agency or in-house)

Deep understanding of pixels, tagging, tracking infrastructure, feed management, and conversion APIs

Proficiency in Ads Managers, Business Managers, and tag management tools (GTM, GA4, Meta Events Manager, etc.)

Strong problem-solving and troubleshooting skills across data flow and measurement systems

Excellent communicator who can translate technical concepts for non-technical audiences

Experience collaborating cross-functionally with marketing, analytics, engineering, and vendor partners

Bonus: Experience with Shopify, Blotout, OneTrust, or other privacy/signal management tools

Responsibilities

Own and maintain the health of all tracking pixels, SDKs, and data feeds across paid media platforms (Meta, Google, TikTok, Pinterest, etc.)

Ensure accurate event and conversion tracking; troubleshoot discrepancies in attribution and signal strength

Partner with internal teams and vendors (e.g., Blotout, Shopify, OneTrust) to ensure data privacy compliance while maintaining marketing efficiency

Monitor, audit, and optimize product feeds and catalog integrations for dynamic ads and performance programs

Collaborate with channel leads to diagnose and resolve tracking or measurement issues quickly

Coordinate with platform reps and external partners to escalate and resolve technical issues efficiently

Manage UTM governance, tracking templates, and campaign tagging consistency across platforms

Support CAPI and server-side implementations, ensuring robust signal flow and redundancy

Document and evolve Ad Ops best practices to scale technical excellence across the marketing organization

How we Hire
Our people are what make Knix, Knix Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don't hesitate to reach out We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

Toronto, Ontario, Canada

Sprachkenntnisse

English

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