Senior Business Analyst
Methods
- City of London, England, United Kingdom
- City of London, England, United Kingdom
Über
Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end‑to‑end business and technical solutions that are people‑centred, safe, and designed for the future.
Our human touch sets us apart from other consultancies, system integrators and software houses – with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public‑sector, Methods is now building a significant private‑sector client portfolio. Methods was acquired by the Alten Group in early 2022.
Job Overview The Senior Business Analyst will typically play a leading role in a DDaT multidisciplinary team, within agile and waterfall project environments. They will apply analytical and problem‑solving tools to assess situations and understand problems, eliciting, analysing, validating, and gaining consensus on business requirements and user stories. The role will involve leading business analysts in small to medium‑sized projects and supporting the analysis of more complex transformations. They will be responsible for leading a variety of business analysis tasks, working independently to deliver the required outputs, managing stakeholder relationships, and developing others through sharing best practice and mentoring. The ideal candidate will have experience applying business analysis skills in digital transformations across a number of different styles of transformation. They will have experience and knowledge underpinned by the tailored use of several frameworks and methodologies to perform as an effective analyst.
They will understand the UK public services landscape, with knowledge in one or more sectors. In addition to business analysis skills, they will have experience in how emerging technologies and innovation can benefit the delivery of improved public services. The role will be home‑based and will include work on client sites. It is expected that the Senior Business Analyst will quickly acquire an understanding of Methods Portfolio offering to work effectively for our clients. The role will support the development of our Business Analysis Service and Community of Practice.
Responsibilities
Analyse and understand complex user and business needs, including where material is conflicting and drawn from multiple sources
Map complex processes and information flows into appropriate artefacts for communication with both stakeholders and the team
Translate user needs into system functionality requirements
Understand the internal and external situation and environment, eliciting and managing any non‑functional requirements
Track, review and manage requirements with appropriate stakeholders to maintain records of traceability and prioritisation
Negotiate with and persuade stakeholders with a balanced consultative approach to ensure that the principles of user‑centred design are balanced against service requirements
Write clear and concise user stories with clear and testable acceptance criteria
Contribute to Methods Business Analysis Community of Practice and mentor other business analysts
Essential Skills and Experience
Extensive Business Analysis or relevant knowledge gained from recognised bodies (BCS, BABOK, Agile PO)
Leading the analysis as part of a multi‑disciplinary team
Demonstrably able to select the appropriate business modelling techniques that are most effective to help people understand the situations, problems, and solutions
Can recommend and influence improvements to business structures, processes and information flows supported appropriately with automation and technology
Breadth of effective techniques to define and manage requirements, prioritisation, and scope with others in a range of different types of change methodologies and situations
Defining or selecting standards and applying appropriate techniques to elicit and document requirements
Managing traceability of, change to and the refinement of requirements, identifying issues and omissions and managing escalations
Leading work that delivers effectively and efficiently in fast paced environments, in agile and waterfall project methodologies
Extensive experience of working in different project methodologies and awareness of how to adapt their practice
Excellent stakeholder management to understand objectives and resolve tension and conflict
Good problem solving and analytical skills, including the ability to create clear observations, analysis and conclusions based on customer interviews, published requirements and data
A confident written and verbal communicator
Pro‑active approach to personal and professional development, and mentoring of others in Business Analysis Best practice
Desirable Skills & Experience
Practical experience and knowledge of Lean practices
Systems Thinking
Understanding of public services and technology marketplace with knowledge of products, platforms and emerging technologies
Knowledge of Business Architecture (TOGAF, BIZBOK)
Specialist knowledge in a business domain or other digital specialism
Specialist knowledge in security, data and privacy
Knowledge and understanding of GDS Service Standards
Knowledge and understanding of software development lifecycles
Experience in managing story development in tools such as JIRA, Azure DevOps or similar
Experience in collaborative and remote tooling (Teams, Slack, MIRO, Mural)
Ability to understand complex financial issues combined with deep analytical skills
Experience of working in scrum environments with team definitions of ready and done
Fit/Assessment
Resilience
Strong collaboration and team working
Good Communication skills
Genuine passion/commitment to improving public services
A determined and tenacious approach to work
A creative approach to problem solvingGood listening and comprehension
Great stakeholder management
Benefits
Autonomy to develop and grow your skills and experience
Be part of exciting project work that is making a difference in society
Strong, inspiring, and thought‑provoking leadership
A supportive and collaborative environment
Development – access to LinkedIn Learning, a management development programme, and training
Wellness – 24/7 confidential employee assistance programme
Flexible Working – including home working and part time
Social – office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes
Time Off – 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year
Volunteering – 2 paid days per year to volunteer in our local communities or within a charity organisation
Pension – Salary Exchange Scheme with 4% employer contribution and 5% employee contribution
Discretionary Company Bonus – based on company and individual performance
Life Assurance – of 4 times base salary
Private Medical Insurance – non‑contributory (spouse and dependants included)
Worldwide Travel Insurance – non‑contributory (spouse and dependants included)
Enhanced Maternity and Paternity Pay
Travel – season ticket loan, cycle to work scheme
Job Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Analyst
Industries: IT Services and IT Consulting
Location: London, England, United Kingdom
Salary: £56,000.00‑£65,000.00
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Sprachkenntnisse
- English
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