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Manager, CRO
ClassPass
- London, England, United Kingdom
- London, England, United Kingdom
Über
Responsibilities
Own the CRO roadmap, guiding prioritization and execution of high-impact A/B tests across B2C and B2B experiences
Lead with data: transform performance metrics and behavioral insights into clear hypotheses and winning strategies
Collaborate with marketing, product, engineering, and regional teams to align testing with business goals
Bring structure and clarity to complex findings, making results actionable for technical and non-technical stakeholders alike
Champion rigorous QA processes to ensure smooth, scalable experimentation across browsers and devices
Guide the implementation of winning variants into CMS platforms like WordPress or Contentful
Continuously monitor and communicate the impact of tests, celebrating wins and learning from losses
Inspire and develop a team of CRO Developers, creating a space where innovation, growth, and experimentation thrive
Experience You Bring
5+ years working in CRO, digital analytics, or web performance roles
2+ years leading teams, ideally within a testing or analytics function
Hands-on experience with Optimizely (or similar platforms) and a data-forward mindset
Proficiency in Google Analytics, Google Tag Manager, and SQL to turn insights into action
Comfortable navigating CMS platforms to integrate winning experiences
Skilled at distilling data into clear, compelling narratives that drive decisions
Strong project management instincts with the ability to rally cross-functional teams
A passion for continuous improvement, curiosity, and evidence-based thinking
Have we piqued your curiosity? Sound like the role for you? We’d love to hear from you. Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
Playlist is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
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London, England, United Kingdom
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Sprachkenntnisse
- English
Hinweis für Nutzer
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