Front Desk AssociateFairfield Inn & Suites Wichita East • Wichita, Kansas, United States
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Front Desk Associate
Fairfield Inn & Suites Wichita East
- Wichita, Kansas, United States
- Wichita, Kansas, United States
Über
We are seeking a reliable and customer-oriented individual to join our team as a Front Desk Clerk. This position plays a crucial role in ensuring guest satisfaction and maintaining smooth operations . If you have a passion for hospitality and enjoy providing exceptional service, we would love to hear from you.
Duties:
- Perform night audit procedures, including balancing accounts and generating reports
- Greet guests in a friendly and professional manner
- Check guests in and out of the hotel, ensuring accurate and efficient processing
- Handle guest inquiries, requests, and complaints promptly and courteously
- Provide information about hotel amenities, services, and local attractions
- Assist with guest reservations and ensure accurate booking information
- Operate phone systems to answer incoming calls and transfer to appropriate departments
- Maintain cleanliness and organization at the front desk area
- Collaborate with other hotel staff to ensure smooth operations
Experience:
- Previous experience in front desk roles preferred
- Knowledge of hotel management systems and procedures is a plus
- Excellent guest relations skills with a focus on providing exceptional customer service
- Strong communication skills, both verbal and written
- Proficient in operating phone systems and other office equipment
Benefits:
- Competitive pay based on experience
- Training provided to enhance skills and knowledge
If you are passionate about hospitality, have excellent communication skills, and enjoy working in a fast-paced environment, we encourage you to apply for the position of Front Desk Clerk . We look forward to reviewing your application.
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
* Employee discount
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Evening shift
* Every weekend
* Holidays
* Morning shift
* Night shift
* On call
* Overnight shift
* Overtime
* Weekends as needed
Experience:
* Hotel experience: 1 year (Preferred)
Ability to Commute:
* Wichita, KS 67207 (Required)
Ability to Relocate:
* Wichita, KS 67207: Relocate before starting work (Required)
Work Location: In person
Sprachkenntnisse
- English
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