Staff Software Engineer, DevOps

Job Title: Staff DevOps Software Engineer

Locations: Remote Canada

Reports to: Director, Cloud Operations

A quick snapshot…Conga is looking for a talented Staff DevOps Engineer with a strong software engineering background to join our team and help us establish and employ Continuous Integration and Continuous Delivery patterns and collaboratively work with other members to achieve successful continuous delivery solutions. This is a high impact role that blends software engineering, DevOps, and reliability principles to improve developer experience and system resilience.

Why it's a big deal… An individual choosing to join the DevOps team at Conga will have the unique opportunity to solve the challenges involved in the design and development of world-class document generation and revenue lifecycle solutions. This role sets the foundation for enterprise-grade reliability and observability at Conga. Come and work alongside a group of highly talented and motivated engineers, working to enhance our products and the development experience at Conga.

Are you the person we're looking for?

Education and Related Experience:

• Bachelor's Degree in Computer Science or equivalent
• 8 years of hands-on experience in architecting and building scalable software delivery solutions, including compute-intensive workloads, and delivering solutions with high availability.

Core Technical Strengths

• Software engineering background in .NET, Golang, Python, JavaScript.
• Strong hands-on expertise with Terraform.
• Strong knowledge of microservices architecture, multi-tenant SaaS, and cloud-native design.
• Hands-on expertise with CI/CD platforms (GitHub Actions, ArgoCD, Jenkins, etc.)
• Strong background with AWS and Azure, including security, networking, and DR strategies.
• Strong understanding of DevSecOps methodologies.

Observability & Reliability Expertise

• Experience with OpenTelemetry (OTEL), logging/metrics/tracing standards, and instrumentation patterns.
• Hands-on with observability stacks such as LGTM, or commercial tools like New Relic, DataDog, Dynatrace.
• Familiarity with synthetic monitoring, error budgets, and SLI/SLO frameworks.
• Ability to design and implement observability pipelines for distributed systems.

Here's what will give you an edge…

Certifications. Cloud certifications in AWS/Azure/Kubernetes

Working Experience. Experience architecting or facilitating the deployment of solutions on Kubernetes, architecting Cloud-based solutions that employ fault tolerance functionality and disaster recovery capabilities. Experience designing solutions that implement security frameworks such as OAuth, WS-Security, encryption at rest, encryption in transit, Agile software development, preferably with working experience using solutions including Atlassian Jira.

Leadership: You can coach and mentor DevOps engineers. You thrive in cross-functional teams, collaborating with software engineers, QA, security, and operations.

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