Program Manager, Software Engineering

The Role

The Program Manager, Software Engineering plays a key delivery role within ongoing Technology Modernization initiatives. This role supports the planning and delivery of initiatives and the coordination of workstreams across product, infrastructure, applications, and operations. This role ensures projects are delivered on time, within scope, and aligned to the using standardized PMO practices.

This role will collaborate with Engineering, Product, and Operations leadership to advance the organization's long-term technology strategy. You will play a pivotal role in shaping the future of our technology and ensuring that our products are built to the highest standards. You'll have the opportunity to drive innovation and impact the direction of our business in a significant way.

What You Do

• Manage day-to-day delivery of assigned programs within the modernization portfolio — including AI shared services, infrastructure upgrades, and legacy platform remediation
• Develop integrated project plans, timelines, and dependency maps across data, engineering, and platform teams
• Coordinate with product, architecture, and DevOps teams to align technical delivery with enterprise standards
• Monitor project performance, track milestones, manage budgets, and proactively mitigate risks and issues
• Drive consistent reporting and transparency through dashboards, scorecards, and stakeholder updates
• Support vendor coordination, contract oversight, and performance tracking for external delivery partners
• Contribute to the refinement of PMO processes, templates, and best practices to improve delivery efficiency
• Ensure compliance with security, governance, and operational readiness standards across all modernization workstreams

What You Bring

• Degree in Information Systems, Computer Science, or related discipline; PMP, PMI-ACP, or equivalent certification preferred
• 5–8 years of experience in program or project management within enterprise IT, data, or AI-related environments
• Strong understanding of modernization concepts including AI infrastructure, data platform consolidation, and tech debt remediation
• Experience managing cross-functional teams and coordinating with technical and business stakeholders
• Proficiency in project management methodologies and tools (e.g., Agile, Waterfall, hybrid models)
• Excellent communication, organization, and analytical skills

Impress Us With

• Familiarity with cloud computing concepts and modern software delivery practices
• Familiarity with CJIS, ISO, SOC 2 or other high regulation procedures
• Previous experience in GovTech or Public Safety Tech is a plus
• PMP Certification preferred