Human Resources Administrator

JOB SUMMARY:
The Human Resources Administrator is a pivotal role responsible for managing the complete employee lifecycle - including onboarding, position changes, and terminations - while ensuring compliance with government legislation, collective agreements, and clearance protocols (HUB and SRAT). This position supports all HR functions, including full-cycle recruitment, training & development, and communications.
To succeed in this detailed and fast-paced environment, the ideal candidate will be a highly organized and collaborative professional, adept at multitasking and streamlining HR processes to support the organization's strategic goals.
REPORTS TO: Director of Human Resources and/or Designate
KEY DUTIES & RESPONSIBILITIES:
1. Employee Lifecycle Administration

• Manage the end-to-end onboarding process for new hires, including communications, shift confirmations, onboarding checklists, and orientation schedules.
• Ensure accurate collection and verification of all required documentation, such as identification, certifications, and other employment forms.
• Process all employment lifecycle changes, including shift change requests, employee name/address/SIN updates, exit requests, and Record of Employment (ROE) requests.
• Administer approved leave and return-to-work processes.
• Serve as a primary point of contact for new hires, addressing onboarding-related inquiries.

• Coordinate and monitor the HUB and SRAT clearance processes, ensuring all information is submitted, verified, and compliant.
• Liaise with program managers and stakeholders to resolve discrepancies, address questions, and prevent delays.
• Conduct and record reference checks as part of the clearance and recruitment process.
• Maintain accurate and up-to-date records of all clearance statuses, escalating issues as needed.
• Perform monthly audits of HR trackers to ensure compliance with company policies and legal requirements.
• Maintain personnel records, union deduction slips, and work permit records, providing timely updates on expirations.

• Support full-cycle recruitment activities, including pre-screening candidates and assisting with interviews as required.
• Create offer letters for new employees in collaboration with managers and the HR Director.
• Collaborate with hiring managers to align onboarding timelines and expectations with organizational values.

• Generate reports on HR metrics such as onboarding effectiveness, clearance timelines, and process efficiency.
• Administer employment verification and income verification letter requests.
• Identify areas for improvement in HR processes, recommending and implementing solutions to enhance efficiency and the employee experience.
• Maintain proficiency with database management programs or HRIS systems.

• Coordinate employee recognition, incentive programs, and staff appreciation events to promote engagement and morale.
• Assist with the execution of engagement surveys and analyze results to identify trends and areas for improvement.
• Communicate HR policies, procedures, and standards to employees and other stakeholders as requested.
• Support HR projects, including updates to websites, social media platforms, and newsletters.

• Provide administrative support and backup for the front desk as needed.
• Participate in and record minutes for staff meetings and multi-disciplinary team meetings.
• Contribute to the Health and Safety program, including record keeping, and participate in OH&S drills and inspections as required.
• Perform other related duties as required to support organizational objectives.

• Post-secondary certificate in Human Resources or equivalent combination of education and experience.
• Minimum of three (3) years of recent, relevant experience in a human resources or administrative role.

• Technical Proficiency: Advanced skills in Microsoft Office Suite (Outlook, Teams, Word, Excel, PowerPoint) and hands-on experience with HRIS or database management systems.
• HR Knowledge: Practical experience managing the complete employment lifecycle. Familiarity with HR best practices, labour laws, collective agreements, and BC employment regulations is preferred.
• Communication & Interpersonal Skills : Excellent verbal and written communication skills, with a demonstrated ability to interact effectively and diplomatically with a diverse group of people at all organizational levels.
• Organizational Skills: Superior attention to detail, organizational, and time-management skills, with a proven ability to multitask, meet intensive deadlines, and follow through on assignments in a fast-paced environment.
• Professional Qualities: A high degree of professionalism, integrity, and the ability to maintain strict confidentiality. Collaborative team player with a positive manner and strong relationship-building skills.

• Competitive annual salary: $50,000 – $55,000, commensurate with experience and qualifications.
• Comprehensive extended health, dental, and vision benefits , including an Employee and Family Assistance Program (EFAP) and employer-matched pension contributions.
• Professional growth opportunities , including CPHR mentorship support, sector-specific training, and leadership development pathways.
• Hands-on experience across the full HR spectrum—recruitment, onboarding, compliance, employee relations, and HRIS administration.
• A collaborative and supportive People & Culture team that values learning, integrity, and innovation in human resources.
• An inclusive and welcoming workplace , where diversity, equity, and belonging guide how we work and connect with our employees and communities.

At Pacific Coast , we believe that strong HR practices build strong teams—and strong teams build stronger communities. We are proud to provide an environment where HR professionals can develop their skills, make a meaningful impact, and grow their careers in the community living sector.
We encourage applications from Indigenous peoples, racialized individuals, persons with disabilities, members of gender and sexually diverse communities , and others with intersectional identities.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.