Design Director

Mudflap serves the $800B trucking industry, the backbone of the U.S. economy. Our market-leading payment products help truckers save thousands of dollars on fuel (their #1 business expense), while providing our fuel stop partners with access to new, hard-to-reach customers. We’re a fast-growing marketplace business looking for a new customer-obsessed teammate to join us on this exciting journey.

As a Design Director at Mudflap, you will lead a multidisciplinary design team across Product Design, Marketing Design, and Brand, fostering a high-performing and collaborative environment. Your role will focus on strategic leadership, hands-on engagement, and cross-functional alignment to drive impactful design solutions.

This role involves a hybrid work approach, balancing in-office collaboration with the ability to work remotely.

Expectations (In this role, you will):

Lead, mentor, and grow a team of designers, ensuring they have the support, guidance, and resources to succeed Set and execute the design vision, balancing user needs, business objectives, and technical feasibility Champion a deep understanding of customer needs, behaviors, and pain points to ensure user-centric thinking is embedded throughout our design process Establish scalable design processes to improve efficiency, quality, and consistency across product and marketing initiatives Provide hands-on design direction and critique, ensuring high-quality execution across UI/UX, branding, and marketing assets Collaborate closely with Product, Engineering, and Marketing to align on design priorities and deliver user-centric solutions Develop and maintain a strong design system, ensuring consistency across web, mobile, and brand experiences Drive user research initiatives, incorporating insights into design strategy and product development Advocate for design excellence at all levels of the organization, influencing leadership on the value of design Balance strategic thinking with execution, ensuring the team meets deadlines while delivering high-impact designs Foster a culture of experimentation, data-driven decision-making, and continuous improvement

Experience (What we look for):

10+ years experience in user-centered design, interaction design, and usability heuristics for B2B or B2C products 2+ years leading an iterative design team, managing design responsibilities against defined milestones Passion for user-centered design that delights and builds trust, leveraging a deep understanding of design patterns and a drive for flawless execution Thorough understanding of designing for web and mobile (iOS / Android) applications, with a strong command of responsive design and native mobile design standards Experience in a hyper-growth environment building products and strategizing GTM assets at all stages, from 0-to-1, to rapid scaling Proficiency in UI/UX design and building design systems with industry-standard design tools like Figma and Zeplin Experience conducting A/B testing, usability testing, and analyzing qualitative + quantitative data Experience with using design research methods to discover insights and translate them into actionable design improvements

Perks and Benefits (What we offer):

A committed team on a mission to change a massive industry for the better A high bar for quality and commitment to self-improvement An open mind to new ideas and methodologies Competitive salary and benefit options Opportunities and support for major career growth

The salary range for this role is $230,000 - $275,000. This information reflects a base salary range for this position based on current market data, which may be subject to change as new market data becomes available. The candidate's skills, experience, and other relevant factors will determine the exact compensation. This position may also be eligible for additional incentives such as equity awards or short-term incentives. Our benefits include medical/dental/vision insurance, 401(k) with company match, WFH stipend and PTO.

Company Overview (Who we are):

Mudflap is on a mission to transform the trucking and logistics industry by leveling the playing field for owner operators and small fleets. Backed by top-tier venture investors, including QED, Matrix Partners, Commerce Ventures, NFX, and 500 Startups and included in the Forbes Fintech 50 list, Mudflap offers fleet fuel management solutions. Our core team hails from Disney, Uber, Procore, DoorDash, Google, Meta, Capital One, Affirm and Brex.

Here are the core values that we believe in and look for in new teammates:

Be Customer Obsessed: We deeply understand customer needs and put our customers at the center of everything we do Make it Count: Act like an owner by focusing on the impact of your work Find a Way: Be a creative problem solver who pushes past roadblocks to win for our customers and our teammates Sweat the Details: We keep our standards high and achieve them by paying attention to every detail Be Curious: Use a growth mindset to question assumptions, take calculated risks and stretch the boundaries of what’s possible

#J-18808-Ljbffr