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Host
Niku-Ya Grill & Bar
- +1
- +1
- Pleasanton, California, United States
- +1
- +1
- Pleasanton, California, United States
Über
*Job Overview*
We are seeking a friendly and organized Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and providing exceptional customer service. This role is essential in creating a positive dining experience for our guests while efficiently managing seating arrangements and guest flow.
*Responsibilities*
* Greet guests as they arrive with a warm and inviting demeanor.
* Manage reservations and seating arrangements to optimize guest flow and minimize wait times.
* Utilize Aloha POS or similar systems to track guest seating and manage waitlists effectively.
* Provide information about the menu, specials, and restaurant policies to guests.
* Assist in maintaining cleanliness and organization of the front-of-house area.
* Handle guest inquiries and resolve any issues or concerns promptly, ensuring guest satisfaction.
* Collaborate with servers and kitchen staff to ensure smooth operations during busy periods.
* Uphold high standards of hospitality and customer service at all times.
*Qualifications*
* Previous experience in hospitality or food service is preferred but not required.
* Strong customer service skills with an emphasis on guest relations.
* Familiarity with POS systems, specifically Aloha POS, is a plus.
* Excellent phone etiquette for handling reservations and inquiries.
* Ability to work in a fast-paced environment while maintaining attention to detail.
* Strong communication skills and a team-oriented attitude.
* Flexibility to work various shifts, including evenings and weekends as needed.
Join us in creating memorable dining experiences for our guests!
Job Types: Full-time, Part-time, Seasonal
Pay: $16.50 - $25.00 per hour
Benefits:
* Employee discount
* Flexible schedule
Ability to Commute:
* Pleasanton, CA 94588 (Required)
Ability to Relocate:
* Pleasanton, CA 94588: Relocate before starting work (Required)
Work Location: In person
Wünschenswerte Fähigkeiten
- Customer Service
Berufserfahrung
- Administrative
Sprachkenntnisse
- English
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